HousekeeperExecutive - Gulf Shores, AL, Alabama

Housekeeping Supervisor Job · Description · Position: Housekeeping · Supervisor · FLSA Class: Hourly Non-Exempt · Reports to: Assistant General Manager/General Manager ·   · Job Summary: · A Housekeeping Supervisor is · responsible for overseeing all housekeeping operations to d ...

Job description

Housekeeping Supervisor Job
Description

Position: Housekeeping
Supervisor

FLSA Class: Hourly Non-Exempt

Reports to: Assistant General Manager/General Manager

 

Job Summary:

A Housekeeping Supervisor is
responsible for overseeing all housekeeping operations to deliver an excellent
Guest experience while evaluating guest room and public areas for property
cleanliness and quality control he /she can help in setting department targets
and objectives in absence of the Executive Housekeeper and assisting his/her
direct supervisor in all areas of the housekeeping department.

Duties and Responsibilities:

❑       
Oversee
housekeeping operations in the hskp
manager absence

❑       
Inspect assigned
rooms and ensure they are cleaned to standards

❑       
Oversee Laundry
Operations

❑       
Ensure everyone
in the department is trained and using Quore on a daily basis

❑       
Operate within
departmental budgets through effective stock and cost controls and well managed
schedules

❑       
Inspect,
regularly, all fixtures, fittings, and appliances to ensure compliance to
standards and take action as necessary to conform to standard

❑       
Monitor the
appearance, standards and performance of the Housekeeping/Laundry Team with an
emphasis on training and teamwork

❑       
Ensure team
members have an up-to-date knowledge of all room categories and amenities

❑       
Maintain good
communication and work relationships in all hotel areas and with external
customers and suppliers

❑       
Ensure staffing
levels cover business demands

❑       
Ensure ongoing
training

❑       
Manage staff
performance issues in compliance with company policies and procedures

❑       
Recruit, manage,
train and develop the Housekeeping/Laundry team

❑       
Complete linen
inventory for the hotel

❑       
Maintains data
and information for property management systems

❑       
Assist other
departments wherever necessary

❑       
Be a
Brand Ambassador of A&R's Culture, Mission and Values.

Required Skills and Experience:

❑       
At least 1 years
of experience in housekeeping/laundry and previous experience of managing a
department and or related experience

❑       
Prior successful
performance as a Housekeeper

❑       
A
high school certificate or equivalent

❑       
Excellent
leadership, interpersonal and communication skills

❑       
Committed
to delivering high levels of customer service

❑       
Ability
to work under pressure

❑       
Excellent
grooming standards

❑       
Flexibility
to respond to a range of different work situations

❑       
Entry level , with computers and computer programs, including Microsoft
Office

❑       
Strong
organizational, budget management, and problem-solving skills

❑       
Strong
communication skills

❑       
A
passion for delivering exceptional levels of guest service

Other Skills Required:

Physical: Must be able to stand for
periods of time; ability to lift to 25 lbs.; may  require frequent bending, stooping and
kneeling

Mathematical: Must be able to use
basic mathematical techniques including 
percentages and ratios

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