Unit Coordinator, Labor - Los Angeles, United States - Valley Presbyterian

Description

Requisition Number:

5735


Position Title:

External Description:

JOB SUMMARY:

The Unit Coordinator under the direction of Clinical Director/ Nurse Manager, will support the administrative functions on the assigned unit(s) including, however, not exclusive to business operations, clerical functions, rounding and visiting patients, and staff rounding in accordance with the standards, policies, and practices of Valley Presbyterian Hospital.

These services will further the mission of providing high quality, cost effective healthcare for the people in the communities we serve and support the values and vision of Valley Presbyterian Hospital.

EXPERIENCE/QUALIFICATIONS:
Must demonstrate technical competence, professional clinical judgment, communication skills and sensitivity for the patient and families
Computer knowledge for operations of word processing, Electronic health Record, intranet, internet, power point presentations, and simple spreadsheet functions
Prior experience in clerical/general office, including filing, sorting, records maintenance, and chart sorting
Strong customer service skills required to communicate with patients, departmental internal/external clients, staff, and physicians
Fluency in Spanish and must pass the medical translation test within 6 months of hire/transfer


EDUCATION:
High School diploma or equivalent


LICENSURES/CERTIFICATION:
Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment


DUTIES AND RESPONSIBILITIES
( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description.

Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) :

Performs daily patient and staff rounding and submit report to Clinical Nurse Manager and/or Director.
Prepares communication mediums including phones and translating services ready to be in use by staff.

Updates patient census board frequently, checks email daily, and post flyers and important education materials in the education binder in a timely manner.

Responds to all codes in the unit with a phone ready to assist or call responsible parties upon request from person in charge.

Educates patients and their families about Patient Portal and how to log in.

Follows up in advance of the required due dates, with staff on expiring certifications, licensures, and annual health updates and maintains records of these requirements.

Organizes sending thank you cards to discharged patients within 24 to 48 hours after discharge.
Coordinates daily work flow, as well as the accurate and timely production of reports and requests.
Maintains excellent interpersonal skills with other hospital departments, where applicable for smooth information flow and knowledge of system changes.
Maintains inventory of unit supplies adhering to budget guidelines.
Assumes active role in unit by participating in staff meetings.
Attends mandatory in-services and some other professional education opportunities to enhance skills.
Perform audits on various nursing sensitive indicators and quality measures upon request by Clinical leaders

The following job accountabilities are not unique to this particular job but are common to all jobs at


VPH:
Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals.

Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.

Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.

Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).

Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the work place. Maintains a safe environment for self and others.

Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.

The above statements reflect the essential functions considered necessary to describe the principle content of the job.

They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.

Salary Range:
$ $28.27


City:
Van Nuys


State:
California


Community / Marketing Title:
Unit Coordinator, Labor & Delivery Unit


Company Profile:

EEO Employer Verbiage:

Location_formattedLocationLong:
Van Nuys, California US

Job Number:

75408
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