IT Applications Trainee - Memphis, United States - TalentBurst, Inc.

Description

Title:
IT Applications Trainee


Location:
Memphis, TN 38125

Duration: 12 Months CTH


Description:

This position is Contract to Hire and ONLY OPEN TO MEMPHIS, TNWill be a hybrid position, comes to Corporate office on Wednesdays**Skills – Mandatory:Troubleshooting skills
Have experience in writing queries to extract data from a database using SQL or any backend query language
Knowledge of Web Services and APIs
Multitasking skills
Collaborate with customers and other team members to analyze, understand the concerns, and resolve issues.
Ability to work as a team
Critical thinking – the ability to identify the root cause of an issue and suggest possible solutions
Excellent verbal and written communication skills
Capable of understanding the code and ability to resolve support tickets within the stipulated SLAs with minimal supervision


Optional but preferred:
Knowledge of HTML, CSS, JavaScript, and Rest APIs
Have experience using document source control software
Service Now or any IT Service Management (ITSM) tool experience
Corporate Networking experience
Ubuntu/Unix Familiarity

Primary Purpose:
To be oriented and trained in the client's software development lifecycle.

Working under close supervision performs the following duties:

assists in the development/modification of simple software programs; assists in the development and submission of requirements to programmers; and participates in review sessions with IT colleagues.

Essential Functions and Responsibilities
Develops an understanding of Client's IT processes and procedures, including the software development life cycle.
Develops skills and knowledge in required development language to perform assigned tasks.

Under close supervision, assists in the performance of the following duties:

Data and system analysis, including loading and balancing creation of derived fields and formatting, process flows and data diagrams.
Requirement development process and unit testing of simple code units.
Development and testing of software using Informatica, PL/SQL, Progress, or other programming languages as specified. Investigation of issues and development of resolution in a timely manner with a technical leader.

Follows per-established departmental standards and guidelines as they pertain to design and development; adheres to the goal of delivering and maintaining the highest quality of customer service to our clients.

Additional Functions and Responsibilities
Performs other duties as assigned. Supports the organization's quality program(s).

Qualifications
Education & Licensing Bachelor's degree from an accredited college or university preferred. Major in information systems or computer science preferred.
Education in interpreting user requirements, business applications design and development of business applications strongly preferred.
Specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source, Korn Shell Script, Perl or Progress 4GL highly preferred.

Skills & Knowledge Excellent oral and written communication skills PC literate, including Microsoft Office products Excellent interpersonal skills Ingenuity and creativity Logical approach to problem solving Analytical capabilities.

Ability to work under pressure Attention to detail Tenacity and patience Understanding of business processes and constraints Ability to work in a team environment Ability to meet or exceed Performance Competencies

Work Environment When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:
Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking


NOTE:
Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

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