System Support Specialist I - Phoenix, AZ
3 days ago

Job summary
Provides basic to intermediate technical support to associates employing a high degree of customer service, technical expertise and timeliness. Supports a variety of issues through identification, research and resolution of technical problems. Manages and tracks trouble tickets and phone calls in the Help Desk ticketing system. Follows established standards and procedures in resolving problems.Qualifications
- Ability to multitask within a fast-paced environment while maintaining company and department standards with a high attention to detail.
- Problem solving and troubleshooting skills
Job description
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