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Altoona

    Front of House Manager - Altoona, WI, US, United States - ECR LLC

    ECR LLC
    ECR LLC Altoona, WI, US, United States

    3 weeks ago

    Default job background
    Description
    :

    Qualifications

    • Minimum 3 years high volume, full-service restaurant experience
    • Results driven
    • Self-motivated
    • Able to motivate and inspire others
    • Excellent communication skills and team building capability
    • Strong organizational skills and attention to detail
    • Creative problem-solving ability
    • Restaurant management: 1 year (Required)
    Requirements:

    Responsibilities

    • Driving sales and guest satisfaction
    • The FOH-SEM assists the General Manager in coordinating day-to-day business operations and sales functions of the restaurant
    • This position is responsible for thorough planning, delegation, coordination of staffing, organization, decision making, and executing plans to achieve desirable sales and profit results
    • Creating a fun and safe work environment
    • Works as directed by the General manager, in conjunction with the management team to:
    • Support and maintain their team through coaching and mentoring for staff growth and development across all positions
    • Maintain high standards and organized and effective systems for interviewing, staffing, hiring and training
    • Hold staff accountable for performance and productivity while maintaining a positive and pleasant work environment
    • Lead by example in all aspects of service and hospitality both on the floor and behind closed doors
    • Maintain high production, productivity, quality and service standards
    • Organize and supervise successful shifts ensuring proper staffing and execution
    • Deliver superior food and beverage service for maximum guest satisfaction
    • Uphold existing policies, and high standards, working to make adjustments when and where needed; offer suggestions for improvement
    • Order supplies with fiscal responsibility in mind; maintain costs as specified in the budget
    • Execute responsible cash handling policies and procedures, holding staff accountable for the same
    • Implement and follow all pertinent legal and regulatory requirements as they pertain to the health and safety of our staff and guests


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