Director of Admissions - North Chicago - Franciscan Ministries

    Franciscan Ministries
    Franciscan Ministries North Chicago

    1 day ago

    Full time
    Description
    Overview:

    Position Summary

    In this role you will be responsible for facilitating the inquiry and admission process of nursing home placement for patients/residents to this community from physicians, hospitals, and the general public, along with networking/promoting our services to the same. The Director of Admissions & Community Outreach will maintain budgeted occupancy goals and complies with department and community policies, procedures, and standards.  This position will perform pre-admission assessments within a variety of health care and home-based settings to facilitate sound and rapid admissions decisions for the skilled nursing community.

    Essential Functions, Key Duties, & Responsibilities

    • Build relationships with case managers, discharge planners, social workers, key clinicians, surgery schedules, practice managers, physicians, specialists, and key community influencers to grow census for skilled.
    • Identify, develop, strengthen, and maintain referral sources to facilitate and drive qualified skilled referrals.
    • Develop an in-depth understanding of the campus programs and services to accurately highlight clinical capabilities with referral sources.
    • Manage all inquiries and work directly with Admissions team conducting pre-admission onsite assessments.
    • Conduct on-site visits preferably on the same day of inquiry or within 24 hours thereafter.
    • Communicate plan of care to hospital case manager at discharge.
    • Actively participate in development of marketing plans and identification of new sources for patient referrals.
    • Actively participate in special events for prospects, referral sources, families and overall community and market awareness.
    • Serve on call for admissions 24/7 and respond as appropriate.
    • Submit and participate in meetings and reports as needed to keep community leaders aware of admissions and changes in the market.
    • Communicate bed availability and discuss placement with hospitals and public.
    • Tour prospects, families, caregivers, and referral sources through community.
    • Answer telephone inquiries from families and caregivers.
    • Prepare admissions in accordance with established policy and procedures.
    • Interview residents/caregivers and obtains required information and signatures.
    • Attach pre-admission documentation to admission papers as appropriate.
    • Maintain an accurate record of available beds.
    • Collect, assemble, and check admission papers and forward documentation as needed.
    • Obtain the resident's assigned room number and record in all necessary admission papers.
    • Explain the room rates, billing procedures, visitors/ guests' privileges, restrictions, resident care procedures, etc., to the resident and/or guardian as appropriate.
    • Maintain various registries as directed including register for admission and discharge of residents.
    • Maintain resident/patient and community confidentiality.
    • Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the community.
    • Participate in staff meetings; keep abreast of communications via posted memos and policies and procedures.
    • Keep abreast of current Medicare/Medicaid regulations governing admission/discharge requirements of health care facilities.
    • Adhere to Universal Precaution Infection Control, OSHA, Safety and Disaster policies and procedures.
    • Keep work environment and patient areas neat and free of safety hazards.
    • Understand financial position of the organization and adjust where appropriate.
    • Perform other duties as assigned.
    • Comply with all policies and procedures and any updates.

      • Position Requirements

      Education: High School Diploma/GED required; Bachelor's in Marketing or Business related field preferred

      Licenses/Certifications: N/A

      Experience: 3+ years of sales and marketing experience in healthcare required; Senior Housing industry experience preferred

      Skills & Abilities:

    • Ability to demonstrate professionalism and provide an excellent first impression of the organization/community

      • Travel: Moderate amount of local travel for marketing and special events

      #LivingJoyfully

      Min: USD $85,000.00/Yr. Max: USD $95,000.00/Yr.
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