- Conduct research and analysis to resolve deductions, specific to shortage claims, proof of delivery, pricing differences, damages, remaining balances, promotional allowances, and unknown chargebacks.
- Analyze and verify the validity of deductions by obtaining and reviewing documentation from customers to identify root causes.
- Dispute deduction timely back to customers, including in customer portals.
- Analyze and identify root causes of deductions and work with cross functional teams to reduce/eliminate recurring deductions.
- Act as a liaison between customer and internal cross-functional teams (Operations, Sales, and Customer Service) to ensure timely clearing of chargebacks/deductions.
- Work closely with Collections team, holding weekly meetings to discuss accounts and obtain repayment of denied chargebacks.
- Provide detail reports to Account Managers and conduct monthly meetings to collaborate and identify best resolution improve wholesale deductions.
- Assist in creating detail reporting (weekly/monthly) to leadership and team members.
- Update and maintain customer tracking spreadsheets and documentation within MicroSoft D365
- Collaborate on testing project implementations and onboarding new lines of business.
- Able to problem solve, think independently, and be persistent in bringing issues to conclusion to dispute deductions timely in customer portals.
- 1-3 years of experience in deduction, dispute resolution, or collections in a business to business environment
- Comprehension of accounting concepts including account reconciliation, debits/credits, and AR processes.
- Proficiency in Excel, including pivot tables and v-lookups.
- Strong analytical and organizational skills
- Ability to build solid working relationships with co-workers and internal/external customers at all levels.
- Bachelor's Degree preferred; High School Diploma required
- Strong organizational, analytical, and problem-solving skills.
- Ability to prioritize workload and multi-task in a fast-paced environment, while meeting assigned deadlines
- Strong computer skills, including Excel and navigating customer online portals.
- Effective professional communication skills with all levels of management
- Able to analyst large data sets and make sound decisions using Microsoft tools such as VLookUp, Pivot Table for reporting.
- Position may be demanding because of deadlines and interruptions to work.
AR Analyst - Tampa, United States - Fanatics
Description
Company OverviewFanatics isbuilding a leadingglobal digital sports platform.
The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, FanaticsCollectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet.
Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform.
Fanaticshas an established database of over100 millionglobal sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes,celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.
As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices.
We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans.
Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
Deductions AnalystFanatics is seeking a Deductions Analyst to coordinate research and resolution of wholesale deductions, along with implementing improvements to reduce the overall in-flow of deductions.
Core Responsibilities:
Job Requirements:
Required Skills:
Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.
For added security, where possible, apply through our company website at
Tryouts are open at Fanatics Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow.
Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics' fair labor practices.
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