Asset Protection Market Manager - Alabaster, United States - Hibbett Retail, Inc.

Description

Job Description

Job Title: Manager, Asset Protection Market

Department: Store Operations

FLSA Status: Exempt

Reports To: Senior Director, Asset Protection

***Position will need to sit in the Memphis Metro area***

SUMMARY

The Manager, Asset Protection Market assists in protecting Hibbett I City Gear's assets, people, brand, merchandise, profitability, and property. The Asset Protection Market Manager reduces preventable loss by conducting specific investigations, reviewing exception reports, training store associates, conducting inventory counts, and completing shrinkage control ratings. They should work diligently to meet organization and asset protection goals including achieving the company's set shrink goal for assigned region, EBIT, and comp sales goals. They should actively collaborate with business partners within Store Operations, Store Management, Asset Protection Department, and Human Resources to carry out Asset Protection initiatives and goals including all areas that may be defined as retail loss and within company safety objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for approximately 17 stores in the enterprise.
• Ensure goals are met within region with effective partnerships with Divisional Asset Protection, Regional Sales Managers, Asset Protection Investigators, District Sales Managers, and store personnel.
  • Shrink %
  • Cash Loss Over/Short %
  • RFID compliance %
  • Comp Sales %
• Complete all administrative duties correctly by deadlines including but is not limited to:
  • Ensure accurate data collection/incident collection in ThinkLP.
  • Submission of weekly schedule to supervisor
  • Submission of cases (employee theft, major incidents) into ThinkLP within 24 hours
  • Ensure all cases that are eligible for civil recovery are submitted and that restitution direction is properly followed.
  • Effectively manage and coordinate cases that are prosecuted.
• Coordinate and conduct physical inventories in assigned region. Investigate and research any variances concerning inventory, when necessary, by reviewing inventory reports at the store level to ensure shipping/receiving of merchandise is properly executed/reconciled.
• Conduct audits/ratings.
  • Shrinkage Control Ratings are conducted for accountability in administration, backroom, salesfloor, policies, target shrink (if applicable), and equipment. Must conduct at least 1 rating at all stores within region during the fiscal year and conduct an additional rating at any store that goes on the Target Shrink program or Focus 50 program, within 45 days of going on the program.
  • Conduct safety compliance audits and awareness meetings as directed.
• In coordination with the Divisional Asset Protection Manager and Asset Protection Investigator, conduct investigations on both internal and external issues within region utilizing exception-based reporting, RFID, case management, etc.
• Conduct store visits and develop a plan for weekly visits of stores by analyzing reports and prioritizing issues. Ensure stores are in compliance with control measures, procedures, policies, and discover opportunities for improvement. This includes assessing all security equipment at the location. Findings from these visits should be communicated to the appropriate party, documented when needed.
• Alarm Management; Must audit alarm code and call list on each visit. 50% of all alarm systems must have an alarm test completed each year. Must inspect alarm equipment at all new stores to ensure proper devices and installation. Associate integrity concerns should be escalated to the AP Investigator for appropriate support and investigation.
• Manage compliance of target shrink program within region on each store visit. Must complete a target shrink audit in-person or via telephone monthly and submit in ThinkLP. Assist store teams with developing and executing an action plan to improve store shrink.
• Conduct Training of store personnel
  • Conduct training/coaching with new store managers and DSMs on asset protection policies and procedures to reduce shrink and maintain accountability.
  • Conduct new store training for associates and management when a new location opens. Partner with AP Investigator where appropriate for training in /high incident markets. New store training should be completed within 30 days of opening. A new store AP audit should also be submitted into ThinkLP.
  • Coordinate and complete staff meeting on Target Shrink locations.
• Assist law enforcement with external theft cases. Maintain effective liaison with local authorities to ensure that all cases prosecuted are properly coordinated. Ensure that the appropriate cases are properly escalated to the AP Investigator for support and investigation.
• Attain EBIT goals by controlling expenses, recovering restitution, and addressing loss.
• Communicate effectively within region to bring awareness to potential shrink issues.
• Assist stores with inventory management issues (shipping/ receiving, RFID, RTV) to ensure inventory quality and accurate shrink. Partner with IAO when necessary.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
• 25% Travel Requirement.
• Candidate must reside in Memphis and only local travel around Memphis.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities. Leads and coaches store management on asset protection functions and policies and procedures of Hibbett I City Gear.

QUALIFICATIONS

• 1-2 years of experience in Asset Protection/Store Operations
• Strong analytical and investigatory skills
• Proficient in Microsoft Office, including Excel, Word, and Outlook
• Experience working for a retail company.

Hibbett's Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.

By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.