Senior Product Operations Specialist - United States

Our Team · At VistaPrint, we help millions of small businesses market themselves with confidence and bring their creative visions to life. We're looking for a Senior Product Operations Specialist to help our Product Experience (PX) teams operate more effectively and consistently ...

Job description

Our Team

At VistaPrint, we help millions of small businesses market themselves with confidence and bring their creative visions to life. We're looking for a Senior Product Operations Specialist to help our Product Experience (PX) teams operate more effectively and consistently as we scale. 

Product Operations exists to enable empowered product teams to do their best work. We partner across Product Experience to strengthen the operating environment so teams can focus on solving customer problems and delivering meaningful outcomes. We do this by establishing consistent operating rhythms that support strong discovery and delivery, reduce friction, and increase organizational velocity. Great teams move fast because they have clarity, trust, strong collaboration, and lightweight mechanisms that scale. Product Operations helps create that foundation by improving how teams communicate, coordinate, and learn—without adding unnecessary process or bureaucracy.

What You Will Do

• Improve operational visibility into product teams' outcomes and progress. Help gather structured updates across multiple product teams to improve visibility into what is happening across the organization through lightweight views, such as our Product Experience Outcome-Based Roadmaps and other operational artifacts.
• Support operating rhythms and mechanisms. Enable consistent product progress communication practices, transforming information into a strategic force multiplier that aligns leadership, empowers teams, and magnifies our global impact.
• Ensure information is discoverable and reusable. Help reduce ad hoc requests and repeated follow-ups by synthesizing release information that our partners can rely on.
• Partner with other teams, such as Internal Comms, to ensure the content needed from teams is accurate and timely.
• Support continuous improvement. Track lightweight indicators of operational health (adoption, timeliness, stakeholder feedback), and translate learnings into improvements, ensuring we are continuously learning and improving.

This is an ideal role for someone who is organized, good at research and information synthesis, and motivated to make teams more effective through better systems and fewer meetings. This role will report to the Product Strategy & Operations Director. 

Your Qualifications

At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don't meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities. 

• Bachelor's degree (or equivalent practical experience) and 2+ years of work experience
• 2+ years of experience in product operations, business operations, project management, communications, or another related role
• Strong written and verbal communication skills (clear, structured, and practical)
• Detail-oriented, with the ability to manage multiple priorities and projects simultaneously in a fast-paced, dynamic environment
• Strong curiosity and the investigative and critical thinking skills needed to get to the root cause of your questions
• Passion for innovation, curiosity, and a growth mindset, with a relentless focus on driving continuous improvement and delivering customer value
• Demonstrated ability to thrive in a rapidly evolving, ambiguous environment and drive positive change through innovation and continuous improvement
• Experience working with the Product Operating Model concepts, as well as agile development methodologies and tools (e.g., Scrum, Kanban, Jira) is a plus
• Experience using collaboration tools (Google Workspace, Confluence, Jira, or similar)

Why You'll Love Working Here

There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We're an inclusive community. We're growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team. 

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. 

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Compensation: 

US Target Hiring Range: $82,000 - $139,000 Per Year

Cimpress/Vista is committed to transparent and competitive compensation. In alignment with our compensation philosophy, the target hiring range is based on total cash compensation across our multiple U.S. pay zones. The actual salary offered will depend on factors such as location, education, training, and experience. Cimpress/Vista offers a comprehensive benefits package, including health, wealth and wellness programs, as well as long-term equity incentives, subject to eligibility.

Due to current US government policy changes, we are currently not sponsoring new H-1B petitions subject to the $100,000 filing fee under the September 2025 Presidential Proclamation. Candidates with existing work authorization or H-1B status not subject to this fee may still be considered.