Audit Assurance Account Specialist - Rochester, United States - RadNet

Description

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Audit Assurance Account Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Follow the patient record from beginning to end for completeness and accuracy.
• Identify potential issues or discrepancies affecting collections to provide recommendations for process improvement.
• Summarize findings and document notes on patient accounts.
• Provide supporting screenshots and documentation to substantiate findings on patient accounts.
• Present findings on patient accounts to the analytics team in preparation for management review.
• Collaborate closely with Reimbursement Ops to gain a comprehensive understanding of patient accounts.

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, providers & colleagues
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service

To Ensure Success In This Role, You Must Have:

• Experience in a health care administrative environment is preferred.
• Knowledge of revenue cycle process, medical terminology, and a working knowledge of different types of insurance
• Proficiency in using a personal computer and Microsoft Office.
• Effective organizational skills and attention to detail.
• Demonstrate a high-level of integrity, confidentiality and business ethics