SERVER - Harvest - Hershey, United States - Hersheyjobs

Description

SERVER - Harvest- Hershey You are here: / SERVER - Harvest- Hershey Location: The Hotel Hershey **Job Description:**

This position is responsible for all aspects of food service and guest satisfaction within the Harvest and Poolside at The Hotel Hershey.

This is a seasonal position. The working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.

**Job Functions:**

Responsible for food and beverage service between the Harvest and seasonal operating hours of Poolside, while working as part of a team in an efficient, professional and guest-related manner

Taking orders, presenting orders, keeping the guest table clean and orderly (including clearing and resetting tables and floor maintenance as needed), and ensuring that all the opening, on-going and closing side work is accomplished in an effective manner

Maintaining constant communication with the kitchen to meet the needs of the guest and provide maximum guest satisfaction is essential.

Side work may include but isn't limited to restocking all dining and service areas; clearing and resetting tables; completing daily and weekly cleaning sheets; ensuring that condiments are amply supplied on the guest's table prior to the guests taking their seats, requisitioning supplies and maintaining a clean and orderly work area will be required

This position is self-banking, and must properly use all machinery and equipment

Answer questions from guests and offer suggestions; and handle guest complaints

Other duties may be assigned by management

This position will work in paired zones within Harvest to maintain high standards of service. A tip out of 5% of beverage sales to the Bartender

**Basic Qualifications:**

Must be at least 18 years of age or older

**Additional Qualifications:**

Must be able to work at least 16 hours per week

6 months work experience as a server preferred

Must be able to work all shifts designations

Must present a clean, orderly and professional appearance; practicing good hygiene and setting an example in this area as per The Hotel Hershey standards

Must be able to pass the accredited alcohol server test (RAMP) within probation period.

Must be proficient in the knowledge of all food, food-related items and beverage items (beverage items to include beer, wine cocktails, spirits and cordials)

Must be able to work under pressure

Able to competently handle the designated table section

**Working Conditions:**

Must be able to stoop, bend, pull, and lift 50 lbs. and to work and stand for long periods of time

Must be able to work weekends and holidays

Must be able to work flexible hours based upon operational needs to include: breakfast, lunch, and dinner shifts

Must be able to tolerate extremes of hot and cold temperatures.

This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours

**Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.**

**Hershey Entertainment & Resorts is an Equal Opportunity Employer**