Team Leader/On Site Supervisor - North Olmsted, United States - Northeast Ohio Senior Services LLC

Description

Job Description

Job DescriptionJob Description: The Team Leader/On Site Supervisor's primary responsibilities include (but are not limited to); the opportunity to train and supervise team members; develop and mentor the team through flawless planning, execution in packing, moving and unpacking and managing estate cleanout/liquidations from start to finish; monitor and reinforce company guidelines, policies and procedures on a daily basis.

Basic Job Rules:

• Must have valid Driver's License and a vehicle that is exclusively yours(you will be using your vehicle, at times, to get to and from the jobs---this is dependent on each situation) but you will mainly be using Caring Transitions vehicles.
• Must have daily email access and a smartphone.
• Be on time every time---your team cannot start without you.
• Professionalism- good customer service skills, company uniform(cleaned daily and intact)
• No smoking on the job

Roles and Responsibilities:

• Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision
• Ensure all tools and supplies are properly maintained, replaced and reach each job site
• Lead the Team in the packing, moving and resettling or estate cleanouts/liquidations
• Work alongside the team to complete the tasks needed
• The accurate and immediate reporting of all incidents and/or accidents to the Operations Manager
• Monitor/reinforce safety procedures, assisting in maximizing sales and profit goals while leading by example
• Works with and supports the Operations Manager to ensure projects are run with precision and efficiency from start to finish on behalf of the client
• Report daily progress to Operations Manager at the end of each work day in Jobber by completing a checklist, adding notes, and/or photos for reference
• Other responsibilities as needed

Qualifications & Skills:

• High School diploma or equivalent training required
• Minimum of one year Supervisory experience preferred
• Ability to lead and manage a team in a fast-paced and unique work environment
• Excellent problem solving and decision making skills
• Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role
• Working knowledge of Microsoft Windows, including Word, Excel and PowerPoint

Physical/Environmental Requirements:

• Frequent walking and/or standing
• Ability to lift 75+ lbs

Job location changes with each client - Locations serviced: Northeast Ohio

Job Type: Full-time

Pay: Starting at $18.00 per hour

Benefits:

• Company car
• Company truck
• Flexible schedule
• Paid training
• 401k option
• PTO Accrual

Day range:

• Monday to Friday
• No weekends

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Experience:

• Moving/Cleanout: 1 year (Preferred)

Work Location: In person