Client Relationship Consultant 1 - Maplewood, MN

Job summary

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow succeed.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach follow up asking questions learning about their financial needs banking channel preferences Identifies solutions for new existing clients based on their needs effectively engaging communicating with clients Maintains a working knowledge of consumer business banking products services including digital products services Provides consistent optimal client experience greeting clients processing basic transactions Develops collaborative partnerships with branch team members partners best serve clients Opens new consumer business accounts completes service requests submits credit applications Proactively educates clients emerging self-service digital products services assist meeting financial needs Leverages available resources technologies optimize client experience serve our clients operational excellence accuracy This position requires National Mortgage Licensing System NMLS registration under terms SAFE Act S.A.F.E. Act of Failure meet maintain any NMLS registration requirements minimum satisfactory criminal credit record result rescission offer termination employment Basic Qualifications High school diploma equivalent Typically has minimum one two years job-related retail banking experience combination commensurate training Preferred Skills Experience Proven ability build foster relationships with clients proactive outreach follow up Ability effectively engage communicate with Ability basic knowledge applicable bank branch policies procedures support systems Proven customer service interpersonal skills Experience using demonstrating digital products self-service technologies Explore identify customer true needs leveraging digital first mindset Demonstrated basic level of proficiency making appropriate recommendations meet customer s both reactively proactively Experience in Financial Services Industry preferred If there anything can accommodate disability during portion application hiring process refer disability accommodations applicants Benefits Our approach benefits total rewards considers whole selves what needed thrive work That s why benefits designed help you family boost health protect financial security give peace mind Our benefits include following some vary based role location hours HealthCare medical dental vision Basic term optional term life insurance Short-term long-term disability Pregnancy disability parental leave Employer-funded retirement plan Paid vacation from two five weeks depending salary grade tenure Up paid holiday opportunities Adoption assistance Sick Safe Leave accruals hour worked hour calendar year unless otherwise provided law U.S. Bank equal opportunity employer considers qualified applicants regard race religion color sex national origin age sexual orientation gender identity disability veteran status factors protected applicable law E-Verify U.S. Bank participates Department Homeland Security E-Verify program all facilities located United States certain territories The verify program Internet-based employment eligibility verification system operated U.S. Citizenship Immigration Services Pay Range: $21

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  Job description

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