- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
Unit Secretary - Washington, United States - MEDSTAR HEALTH
Description
General Summary of Position
MedStar Washington Hospital Center is looking for a
full-time Unit Secretary in the Oncology 5E unit. This is a Rotating Evening/Night
Schedule, and the shifts will fluctuate between the following: 7PM-7AM , 3PM-11PM,
11PM-7PM with Rotating Weekend. The Unit Secretary performs a variety of
clerical support activities for a nursing unit. Ensures the timely, efficient,
and organized flow of operations for the assigned nursing station/area.
Primary Duties
Greets patients, visitors and/or physicians and
provides appropriate assistance. Answers incoming telephone calls to the
unit, including STATS, relaying information, as appropriate. Responds to
or relays patient call system requests and other alarms as needed.
Responds to standard Telemetry phone (as applicable) and relays message as
needed. Uses the brown phone during outage. Pages doctors and other
disciplines as needed. Monitors and responds to requests for ingress and
egress for units with locked access controls.
Facilitates and prepares for MedConnect Downtime.
Faxes orders to pharmacy and other appropriate areas such as dietary and
radiology. Transcribes orders to Kardex; prepares MAR and ensures MC
downtime forms are complete and ready.
Enters/updates unit charges into the computer as
applicable, such as laboratory tests, dietary orders, etc. Faxes physician
paper orders to the Pharmacy as needed.
Knows basic equipment (printer, copier)
troubleshooting procedures. Reports to and follows up with BioMed (or
outside company) for any repair needs.
Initiates and completes clerical functions regarding
the admission, discharge and transfer of patients. Coordinates with the
Resource nurse and the primary nurses of patients accordingly.
Initiates and follows up on requests such as work
order requests (engineering, electric, carpentry, IT, etc.).
Files hard copies such as face sheets and paper orders
in the appropriate patient medical chart. Thins patient medical chart,
prepares new chart, and facilitates discharged patient's chart to Health
Information Management (HIM) department.
Assists in maintaining unit supplies/equipment by
monitoring inventory levels, ordering supplies, and completing appropriate
logs. Maintains unit device inventories as applicable, such as telemetry
boxes, associates' work phones, locators, handheld devices, WOWs. Checks
and ensures appropriate unit par items such as O2 tanks, chair alarms,
etc. as applicable. Knows how to manage the Logi-D supply system.
Uses different electronic systems appropriate for a
unit secretary, such as MedConnect, the Nurse Call system, Teletracking,
PeopleSoft, Office Depot.
• MedConnect – Enters/adds non-clinical orders
such as equipments (beds and medical supplies). Determines new orders for
review and alerts nurse (discharges, stat orders, etc.). Runs reports on
different quality indicators such as fall risk patients, central lines,
foley catheters, flu vaccine, etc.
• Nurse Call – Enters patient-nurse and
PCT assignment. Ensures all staff are logged in. Answers consoles and
relays message. Checks associates' work phone every shift and assigns to
staff. Updates assignments as needed.
• Teletracking – Checks assignments
and admissions/transfers and relays updates to resource as needed. Enters
requests such as bed requests, transport and item requests.
•
PeopleSoft/Office Depot – Orders unit supply needs for supervisor's
approval.
Cross-covers for other nursing units and gives report
to on-coming Unit Secretary or nursing associates at completion of
assigned shift. Coordinates with the Resource nurse of the cross-covering
unit.
Maintains a clean, organized and efficient work
station. Distributes patient mail, messages, flowers, etc. Maintains and
coordinates clearing of unit hallways such as beds for pick-up, commodes
to dirty room, calls DES as needed.
Assists with the orientation and training of new unit
secretaries to the unit as directed.
Maintains daily census/nursing assignment boards
and/or nursing assignment information sheets. Posts and updates assignment
boards for physicians, APPs, Respiratory Therapist, IV Therapist, and
other ancillary associates.
Qualifications
High School Diploma or GED, Required.
Minimum 6 months hospital or clerical experience
demonstrating good working familiarity with typing/computer keyboarding
and medical terminology familiarity, Required.
Requires the ability to read and write; and knowledge
of grammar, and arithmetic including fractions and decimals.
May require the use of standard office/medical
equipment (i.e., typewriter, personal computer, data terminal, on-line
printer, calculator, telephone, facsimile, copier, sterilizing equipment,
blood pressure cuff, or tables); the preparation, comparison or checking
of reports, records and related data; and basic use of formulas, charts,
tables, drawings and knowledge of their application.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.