Guest Services Associate - Dubuque, United States - Access Dubuque

Description

Guest Services Associate

Travel Dubuque
1 Positions

ID: 46259

Posted On 04/17/2024

Job Overview

Job Summary:

The Iowa Welcome Center in Dubuque is seeking a dynamic and friendly individual to join our team as a Guest Services Associate.

In this role, you will be the face of our center, providing exceptional customer service and assistance to visitors from near and far.

From offering travel information to sharing local attractions, your passion for hospitality will ensure that every guest has a memorable experience.

Key Responsibilities:

• Welcome visitors to the Iowa Welcome Center with warmth and enthusiasm.
• Provide information about local attractions, events, accommodations, and dining options.
• Assist visitors with trip planning, including itinerary suggestions and travel routes.
• Answer inquiries in person, over the phone, and via email, demonstrating excellent communication skills.
• Maintain a clean and organized environment within the welcome center, including brochure displays and visitor information areas.
• Process transactions for merchandise sales, brochure orders, and other visitor-related services.
• Perform other duties as assigned by the Welcome Center Manager.

Schedule Requirements:

• While the Welcome Center offers a flexible schedule, candidates must be available to work weekends.
• This position offers more hours during the late spring, summer, and early fall months, corresponding to peak tourism seasons. Hours may vary and decrease during the late fall and winter months.

Join our team at the Iowa Welcome Center and become an ambassador for Dubuque's hospitality and charm.

If you're passionate about providing exceptional guest service and love sharing the beauty of our community with others, we want to hear from you Apply online or mail your resume today to embark on a rewarding career in tourism and hospitality.

Primary Contact

Michelle Rahe
Welcome Center Manager,
Phone
Phone
Phone
Fax

Email
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False
False

Job Details
Categories
Hotel/Hospitality/Tourism
Tourism
Location
Dubuque, IA
Job Type
Employee
Full/Part
Part Time
Company ID
7040
Job REQ #
\# Positions
1
Start Date

End Date

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About the Company
Dubuque, IA is overflowing with things to do and see.

Take a stroll along the Mississippi Riverwalk then ride on the Fenelon Place Elevator and explore the Victorian architecture that adorns our bluffs.

Try your luck in one of Dubuque's state-of-the-art casinos or enjoy all the sights, sounds and tastes of festivals year round in Dubuque.

Sip on a glass of locally made wine or toast with a local brew. Spend the day hiking and biking or skiing and snowboarding.

Take in a show, visit the museums or spend some time in any of our boutique stores or local restaurants.

No matter your particular taste, Dubuque has it