Tech Support - Albany, NY, United States - RedShift

    Default job background
    Temporary
    Description

    redShift Recruiting was just voted *BEST PLACES TO WORK* by the Albany Business Review*Entry-Level Tech Support Specialist**Location: Albany, NY* Are you passionate about technology and looking to start your career in IT support? Join our team as an *Entry-Level Tech Support Specialist* and kickstart your journey in the tech industry We're seeking motivated individuals with a strong interest in *IT hardware and support*.

    This role will involve setting up new workstations, performing basic troubleshooting, and assisting with the deployment of equipment for our clients.

    Perfect for recent graduates with an associate degree or higher, and a CompTIA A+ certification is a valuable plus. *What You'll Do:

    • Set up new workstations, including computers, peripherals, and network connections
    • Diagnose and troubleshoot basic hardware and software issues
    • Provide technical support to end-users via phone, email, and in-person
    • Assist in maintaining and upgrading IT infrastructure
    • Document and track issues to ensure quick resolution
    • Overnight travel required to client locations for installations and support What We're Looking For:
    • At least a 2-year degree in IT, Computer Science, or a related field
    • Familiarity with computer hardware and software
    • Strong problem-solving and communication skills
    • CompTIA A+ certification is a bonus
    • Ability to work independently and within a team
    • Flexibility for overnight travel Compensation: $18-21 per hour
    • If you're ready to embark on a fulfilling career in IT support, apply today and join our team in Albany#Tech1To see a full listing of all our open positions, please visitredShift Recruiting is the New York Capital Region's premier tech recruiting firm. Our founders recognized the demand for qualified technology professionals in the area and started redShift to fill that need. We pride ourselves on our highly qualified and carefully selected bank of candidates seeking permanent, temporary, and temp-to-hire positions. Job Keywords:
    • IT Support
    • Tech Support
    • Hardware Setup
    • Troubleshooting
    • Workstation Installation
    • End-User Support
    • IT Infrastructure
    • Computer Maintenance
    • System Setup
    • Network Connectivity
    • IT Hardware
    • Software Installation
    • Computer Diagnostics
    • Technical Assistance
    • CompTIA Certification
    • Associate Degree
    • Problem Solving
    • IT Help Desk
    • Basic Networking
    • Remote Support Alternative Job Titles:
    • IT Support
    Technician

    • IT Help Desk
    Associate

    • Technical Support Specialist
    • Junior IT Support
    • Desktop Support Technician
    • IT Service Desk Associate
    • Hardware Support Technician
    • Workstation Setup Specialist
    • IT Support
    Analyst

    • End-User Support
    Associate

    • Tech Support
    Associate

    • Computer Support Technician
    • Entry-Level IT Technician
    • Help Desk Support Specialist
    • Network Support Technician
    • IT Systems Support
    • IT Support
    Specialist

    • Computer Support Specialist
    • IT Operations Support
    • Junior Technical Support Associate Seeking Candidates From:
    • Albany
    • Cohoes
    • Colonie
    • Delmar
    • East Greenbush
    • Glenmont
    • Green Island
    • Loudonville
    • Menands
    • Newtonville
    • Niskayuna
    • Rensselaer
    • Rotterdam
    • Schaghticoke
    • Schenectady
    • Troy
    • Voorheesville
    • Waterford
    • Watervliet
    • Westmere Job Types: Contract, Temporary, Temp-to-hire Pay: $ $21.
    00 per hour Expected hours: 40 per week Benefits:


    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Compensation package:

    • Hourly pay

    Experience level:

    • 1 year
    • No experience needed
    • Under 1 year

    Schedule:

    • Monday to Friday Ability to Relocate:
    • Albany, NY: Relocate before starting work (Required)

    Work Location:
    In person