Part-Time Tourism and Visitor Center- Jackpot - Elko County, NV

Description

Salary: $ $21.36 Hourly
Location : Jackpot
Job Type: Part-Time
Job Number:
Department: Jackpot Public Works
Opening Date: 01/22/2026
Job Description
The Part-Time Tourism and Visitor Center Employee will serve as a welcoming representative for our community, providing information, guidance, and support to tourists and visitors
The incumbent must be bondable and reside in Jackpot, Nevada.
Education and Experience
Duties may include, but are not limited to the following:

• Greet visitors in a friendly and professional manner upon arrival at the center.
• Provide accurate information about local attractions, events, accommodations, dining, and transportation options.
• Respond to visitor inquiries in-person, by phone, and via email.
• Distribute brochures, maps, and other promotional materials.
• Maintain up-to-date knowledge of upcoming events, seasonal activities, and community resources.
• Assist with organizing and setting up special events hosted at or by the Visitor Center.
• Record visitor statistics and collect feedback to improve services.
• Assist in merchandising and selling local souvenirs or tickets, as applicable.
• Ensure the cleanliness and organization of the center, including displays and public areas.
• Collaborate with local businesses and tourism partners to enhance the visitor experience.

Knowledge, Skills, and Abilities
An employee in this position must have the following knowledge, skills, and abilities upon application:
Knowledge

• General clerical and administrative operations, services, and activities,
• Principles and practices of customer service.
• Pertinent County policies, federal, state, and local laws, codes, and regulations.
• Thorough knowledge of the county's functions, policies, and procedures.
• Knowledge of accounting methods, principles, and practices
• Working knowledge and correct usage of business English including spelling, grammar, punctuation, vocabulary, and formats.
• Working knowledge of business correspondence formats, record keeping, report preparation, filing methods, and records management techniques.
• Working knowledge of personal computer hardware and software including word processing, spreadsheets, and databases for the purposes of creating, editing and distributing information.
• Knowledge of all applicable federal and state laws and regulations, county ordinances and regulations, department rules and regulations, and relevant court rulings.

Skills

• Demonstrating excellent interpersonal skills especially in dealing with the public.
• Communicating effectively both verbally and in writing.
• Understanding and carrying out complex written and oral communications.
• Managing time effectively.
• Outstanding interpersonal and communication skills.
• Knowledge of the local community, attractions, and events.
• Customer service experience, preferably in tourism, hospitality, or retail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and basic computer skills.
• Flexibility to work weekends, holidays, and occasional evenings as needed.

Abilities

• Perform competently in dynamic, potentially stressful situations.
• Determine the seriousness of a situation and relate the concern to the Public Works Superintendent, in a timely and responsible manner.
• Exhibit quality customer service skills when dealing with co-workers and the general public.
• Prepare clear and concise administrative and financial reports.
• Communicate clearly and concisely, both orally and in writing.
• Operate and use modern office equipment, including computers.
• Type a minimum of 45 words per minute and accurately use a ten-key calculator.
• Reacting calmly and quickly under duress and strain.
• Complying with Elko County policies and departmental procedures.
• Performing detailed clerical tasks accurately, orderly, and timely fashion.
• Accomplishing organizational goals and working independently on assignments from beginning to end.
• Managing multiple deadlines and competing demands successfully.
• Developing and maintaining effective working relationships with subordinates, peers, supervisors, city, county, state, and federal officials, and the public as needed. Dealing with problems courteously and tactfully.

Physical Demands and Working Environment
An employee in this position must meet the following physical requirements upon application:

• Work is performed in an office setting.
• Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
• While performing the duties of this job, the employee is frequently required to talk or hear, sit, use hands to finger, handle, feel or operate objects or controls, and reach with hands and arms. The employee is occasionally required to stand or walk.
• Ability to sit or stand at a computer for several hours at a time.
• The employee must occasionally lift and move up to 15 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment is usually quiet. Frequent interruption to planned work activities should be expected.
• Environment is generally clean with limited exposure to conditions such as dust, fumes, noise or odors.
• Tools and equipment used include a personal computer, printer, scanner, telephone, calculator, copy machine, fax machine, postage machine, and other associated office equipment.
• Incumbent will occasionally be asked to travel in a passenger vehicle.
• Part-time position: hours may vary based on season and center needs.
• Standing for extended periods and occasionally lifting materials (up to 25 lbs).
• Indoor & outdoor work environment with frequent interaction with the public.

Elko County is an Equal Opportunity Provider and Employer
In compliance with applicable laws, reasonable accommodations may be provided for qualified individuals with a disability who require and request such accommodations.