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Kennesaw

    Patient Service Specialist - Kennesaw, United States - Physio

    Physio
    Physio Kennesaw, United States

    1 month ago

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    Full time
    Description

    Patient Service Specialist

    IDFull Time Earnest Barrett Parkway NW
    Kennesaw, GA |

    Job Description

    When patients enter our center in Kennesaw, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Dont underestimate the impact you can make on every patients care experience, even before they leave the waiting room.

    Check out the video below for additional insight into the work of our Patient Service Specialists

    Schedule:

  • Center Location: Kennesaw, GA
  • Type of Employment: Full Time
  • Hours: 32+ per week, including days and evenings
  • Pay range: $14.00-$16.00/hour

    • Please note, this is a split position between two of our outpatient center locations: Town Center & Windy Hill. More details will be discussed upon interview.

    Responsibilities

    We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

    In this role, typical responsibilities include the following:

  • Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
  • Schedule patient appointments in person or over the phone
  • Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers

    • Qualifications

    Minimum Qualifications:

  • High School Diploma or GED required

    • Preferred Qualifications:

  • 1 Year Front Desk experience
  • 1 Year Scheduling experience
  • 1 Year Medical Office experience
  • Insurance Verification experience

    • Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

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