RCX Sports Foundation League Coordinator - Roswell, United States - AEG

AEG Roswell, United States

1 month ago

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Description

RCX Sports Foundation League Coordinator

The RCX Sports Foundation works to develop, promote, and implement diversity and inclusion in youth sports as the non-profit arm of RCX Sports. The foundation focuses on expanding youth sports opportunities so all children can experience athletics in a safe, welcoming, and inclusive environment. No child's circumstance in life should ever keep them from the lifelong benefits of sports. Sports for all.??

As an RCX Sports League Coordinator you will oversee the daily operations of an assigned region of NFL FLAG, Jr. NBA, and/or NHL Street leagues. You will be responsible for ensuring all leagues are organized and maintained in order to provide a high-quality experience for our customers. At RCX Sports, you'll partner with premier sports brands, professional leagues, and league staff, to equip local youth sports leagues with the resources, training, and tools they need in order to thrive.

RCX Sports League Coordinator is the first level of RCX Sports League Coordinator position series. League Coordinators will have the opportunity to receive regular annual salary increases and flex to an RCX Sports Senior League Coordinator role while participating in our RCX Sports League Coordinator program.

RCX Sports League Coordinator Program Information:

RCX Sports League Coordinator is the first level of RCX Sports League Coordinator position series (open to all applicants)
The RCX Sports Senior League Coordinator is the senior level position in the RCX Sports League Coordinator position series (no application required; all League Coordinator incumbents are eligible)
League Coordinators are eligible for the Senior League Coordinator position after 24 consecutive months of employment as a League coordinator as defined below:
After successfully completing 12 consecutive months as a League Coordinator, you will be eligible for a salary increase of 5% contingent upon a satisfactory performance review
After successfully completing an additional 12 consecutive months as a League Coordinator after your initial satisfactory performance review, you will be eligible for an additional salary increase of 5% and assignment of RCX Sports Senior League Coordinator title contingent upon a satisfactory performance review

Duties & Responsibilities:

Manage RCX Sports owned youth sports leagues and oversee the daily operations to ensure each league maintains the standards of RCX Sports and their partners
Organize league calendar and schedule dates for leagues in your region (season dates, coaches' meetings, tournaments)
Ensure accuracy and completion of field rental, league agreements, and corresponding payments
Execute and oversee the team formation process including the set up and maintenance of the online registration system
Maintain regular communication with Customer Services Representatives to handle customer issues and prepare regular league communications
Collaborate with RCX Sports Human Resources team to hire, onboarding, train and support on site staff members for each of your assigned leagues
Coordinate with external partners for additional on-site personnel and event needs including assignors and the Manager of Officials, league photographers, and other external contacts necessary to execute successful game day operations
Contribute to the expansion of RCX Sports leagues by reviewing and analyzing weekly league performance, developing participation and service goals, deploying creative solutions for customer satisfaction, and increasing retention of players in owned leagues
Prepare regular field, registration, and customer service reports to management within your region
Connect with the Senior League Coordinators and Regional Managers within your region to visit licensed league and develop relationships within the community including schools, school districts, recreational facilities and other external partners.
Perform any other League Operations tasks to expand the RCX Sports brand as assigned
Have the opportunity to assist the RCX Sports Events department with events

Education & Experience:

Bachelor's Degree from an accredited university (Bachelor's in Sports Management or related preferred)
At least 1 year of professional customer service experience with demonstrated experience of effectively addressing customer concerns in a timely manner (Required)
Excellent communication (written and verbal) skills and ability to build authentic, collaborative relationships with internal and external partners
Demonstrated ability to critically think under pressure with documented experience in processing multiple tasks requiring multiple systems and varying deadlines
Highly organized and detail-oriented approach
A passionate commitment to improving the accessibility and inclusivity of youth sports

Additional Position Details:

Travel Expectations: Less than 10%
Department: RCX Sports Foundation
Reports to: Regional Manager
Supervisory Responsibilities: Seasonal Part-Time On-Site Staff
Work Schedule: Full-Time, Monday - Friday - Flexible Schedule (some nights and weekends required during in-season period) teammates have the flexibility to create their own daily work schedule between 7:30 AM - 7:30 PM
Compensation Structure: Salary (Paid weekly), FLSA-Nonexempt (Overtime Eligible)
Location: Hybrid (Roswell, GA) - This position will regularly work at least 3 days per week on-site at the RCX Sports office in Roswell, GA

Benefits & Perks:

Stay Healthy: Enroll in comprehensive benefits & insurance plans with no waiting period
Be Well: Expense up to $65 per month for health & wellness
Maximize Savings: Contribute to your 401k retirement savings with company matching
Be Comfortable: Enjoy a relaxed casual dress code
Take Time: Enjoy a variety of time off benefits including Unlimited PTO and paid Parental Leave
Stay Connected: Work equipment (laptop and monitor) provided by RCX Sports plus, expense up to $350 towards the purchase of a personal use laptop, tablet, or computer

Equal Employment Opportunity Statement:

RCX Sports is proud to be an equal opportunity employer.It is our policy to provide equal employment opportunities to all qualified applicants and team members without regard to their race, color, religion, sex, sexual orientation, age, national origin, disability, citizenship, veteran status, genetic information or any other status protected by applicable federal, state or local law. We will make reasonable accommodations when necessary for team members and applicants with disabilities or handicaps, provided the individual is otherwise qualified to perform the job's essential functions.Likewise, RCX Sports will comply with all legal requirements relating to accommodating religious beliefs and practices.If you believe that you require an accommodation, please contact Human Resources.

Applicants must be currently authorized to work in the United States on a full-time basis.

Job Questions:

Are you 18 years of age or older?
Are you currently authorized to work in the United States on a full-time basis?
Will you now or in the future require sponsorship for employment visa status?
Were you referred by a current RCX Sports employee? If so, please provide their name.
This role is a Hybrid role expected to report into the RCX Sports Office in Roswell, GA. Are you currently available to work in office or interested in relocating?
The current budgeted starting salary for this position is $40,000-$45,000/year. What are your salary expectations for this role?
Please describe any prior experience you have working, playing, or coaching in the professional, collegiate, or youth sports industry.
Please describe any prior experience you have working in a non-profit organization, operating youth sports programming, or working in a customer service role.

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