Service Manager - Atlanta, United States - Mushiny Intelligence

Description

Goal: to turn service from cost centre to profit centre

Role & Responsibilities

Understand products and able to fix them with on-hand experience

Provide onsite guidance to integrators during implementation

Provide implementation and service training and support to integrators

Build up and manage a system to monitor the service quality of service network in Americas

Manage after-sales scheme and packages

Manage parts inventory stock