Front Desk Agent - San Antonio

Only for registered members San Antonio, United States

1 month ago

Default job background
Full time

Job Summary

The moment a guest steps into one of our hotels they walk into a genuinely memorable experience.

As a Front Desk Agent you will not only be the person they rely on to handle transactions offer local insights and anticipate every detail of a friction free experience You will also create the warm atmosphere that makes our guests feel at home in any location

Key Accountabilities

  • Be the warm welcome that kicks off a memorable guest experience
  • Acknowledge IHG Rewards Club members and returning guests in person or on the phone
  • Take and manage guest bookings up selling opportunities and telling them about ways to improve their stay

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