- Oversees the operations of government locations and provides staffing support to All Member Experience Teams.
- Coaches and cross-trains all Member Experience Team Members to expand their skills and knowledge after HR's initial training.
- Completes required training related to coaching, such as Creating Member Loyalty and other training requirements.
- Supports and drives strategic and tactical initiatives to increase the market share of loans and deposits.
- Engages in business development activities to fortify and broaden member relationships.
- Aligns branch performance with the Success Scorecard by developing and executing growth-oriented strategies and activities.
- Provides continuous feedback to team members, encouraging performance and professional growth to ensure a seamless member experience.
- Conducts regular huddles and meetings to promote Financial Health as a Service through individual and team coaching.
- Represent the Credit Union at community events, effectively highlighting our values and services to the community.
- Encourages members to utilize our extensive access channels such as ATM/ITM network, Mobile Banking, Online Banking, Remote Deposit, and Shared Branch Services.
- Initiates proactive conversations with members in the lobby, and teller windows, sourcing new business opportunities.
- Manages operational, reputational, and business risks to ensure compliance with regulatory guidelines and established policies and procedures.
- Continuously evaluates and recommends enhancements to processes and procedures to enhance the member experience.
- Executes all types of member transactions, offering efficient and reliable service.
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Senior Client Experience Manager
1 week ago
T. Rowe Price Group, Inc. Owings Mills, United StatesDigital/ Web Analytics Experience in Digital Analytics roles focused on customer experience with strong, customer-centric business acumen Applies expert knowledge of Digital Platform analytics concepts, tools, and best practice techniques for rep Manager, Customer Experience, Exp ...
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Manager of Jewish Youth Experiences
2 weeks ago
Jewishsac Owings Mills, United StatesOur most popular service. · Subscribe to a weekly email of jobs · Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community. · ...
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Senior Client Experience Manager
1 week ago
T Rowe Price Group, Inc Owings Mills, United StatesThere is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do mat ...
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Client Experience Manager
1 week ago
T. Rowe Price Group, Inc. Baltimore, United StatesUtilizes knowledge of the company and client groups to analyze and improve business processes relating to the assigned client groups. Serves as a consultant to one or more business units to manage complex client projects and solve issues. Helps execu Manager, Client, Experience, ...
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Client Experience Manager
6 days ago
T. Rowe Price Baltimore, United StatesClient Experience Manager page is loaded · Client Experience Manager · Apply · locations · Baltimore, MD · time type · Full time · posted on · Posted 6 Days Ago · job requisition id · 71306 · There is a place for you at T. Rowe Price to grow, contribute, learn, and mak ...
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Event Experience Manager
2 weeks ago
Marriott International Inc Baltimore, United StatesJob Number · Job Category · Event Management · Location · Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States · VIEW ON MAP · Schedule · Full-Time · Located Remotely? · N · Relocation? · N · Position Type · Manageme ...
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Client Experience Manager
2 weeks ago
T. Rowe Price Baltimore, United StatesThere is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do mat ...
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Guest Experience Manager
3 weeks ago
Dash-In Ellicott City, United States· Join the Dash In Team as our Guest Experience Manager · Are you ready to join a team that's all about making greatness happen? Dash In, a proud division of the Wills Group family of brands, is now Great Place to Work CertifiedTM and Fortune's Best Workplace in RetailTM, and w ...
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Experience Manager
6 days ago
Ulta Beauty Bel Air, United StatesThe Experience Manager (EM) is responsible for leading through Ulta Beautys mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylis Manager, Guest Experience, Ret ...
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Experience Manager
6 days ago
Ulta Beauty Hyattsville, United StatesOVERVIEW: · Experience · a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, were transforming the world one shade, one lash, one cut at a ...
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Project Manager Digital Experience
1 week ago
Merkle Columbia, United StatesJob Description · As the Project Manager - Digital Experience, you will oversee projects that span across digital experiences (Experience Strategy, Experience Creative, and Website/Mobile App Development), ensuring budget-conscious delivery with a clear scope. You will collabora ...
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Maintenance Manager with Plastics Experience
6 days ago
ProLogistix Baltimore, United StatesJob Description · Job DescriptionSUMMARY: Must have Plastics experience. Manage Maintenance personnel and activities to ensure machines and other equipment are repaired, installed and maintained efficiently in order to meet production needs, along with established company and dep ...
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Resident Experience Manager
6 days ago
Berger Rental Communities Bel Air, United StatesJob Description · Job DescriptionBenefits · Benefits available on the 1st of the month, following only 30 days of employment: · Medical, Dental, and Vision Insurance · Flexible Spending Accounts for Medical Expenses and Dependent Care · Short-Term Disability Income Insurance – at ...
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Guest Experience Manager
3 days ago
CAVA Bethesda, United StatesCAVA is a fast-growing culinary brand with over 70 fast-casual restaurants and a packaged goods line dedicated to fresh, Mediterranean-inspired, better-for-you cuisine. Our mission is to fuel full lives through a bold and innovative food culture. From our restaurants to our Suppo ...
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ICP Group Baltimore, United StatesInnovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of market leading brands known for innovation, quality, and performan ...
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ICP Group Baltimore, United StatesInnovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of market leading brands known for innovation, quality, and performan ...
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registered nurse-inpatient hospice
3 weeks ago
LifeBridge Health Randallstown, United StatesREGISTERED NURSE-INPATIENT HOSPICE · Sign On Bonus Potential: Up to $20,000 · Randallstown, MD · BRIDGING LIFE HOSPICE · HOSPICE-NW IPU · Full-time w/Weekend Commitment - Night shift - 6:45pm-7:15am · Staff Nurse · 82124 · Posted: · March · 8, 2024 · Apply Now · // Setting the Sa ...
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ICP Group Baltimore, United StatesInnovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of market leading brands known for innovation, quality, and performan ...
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Registered Nurse
3 weeks ago
LifeBridge Health Randallstown, United StatesRegistered Nurse - RN WEEKENDER · Randallstown, MD · NORTHWEST HOSPITAL · PROGRESSV CARE UNIT · Full-time - Weekends - Night shift - 7:00pm-7:30am · Staff Nurse · 79420 · Posted: · March 10, 2024 · Apply Now · // Setting the Saved Jobs link · function setsavedjobs(externalidlist) ...
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Registered Nurse
3 weeks ago
LifeBridge Health Randallstown, United StatesRegistered Nurse - RN · Sign On Bonus Potential: $20,000 · Randallstown, MD · NORTHWEST HOSPITAL · SURGICAL/ORTHOPEDIC · Full-time w/Weekend Commitment - Day shift - 7:00am-7:30pm · Staff Nurse · 78977 · Posted: · March 10, 2024 · Apply Now · // Setting the Saved Jobs link · func ...
Floating Member Experience Manager - Windsor Mill, United States - SecurityPlus Federal Credit Union
2 weeks ago
Description
Job Type
Full-time
Description
As a Floating Member Experience Manager, at Securityplus Federal Credit Union, your primary responsibilities are leading branch operations, driving market and revenue growth while bolstering brand loyalty. You are expected to adopt a member-obsession mindset, where your key objective is to equip our members and the community with the essential tools and expert knowledge they need to achieve long-term financial health. Your role includes engaging in community outreach and business expansion initiatives while optimizing member experiences and promoting consultative sales and service strategies.
Requirements
•A bachelor's degree in finance, Accounting, Business Management, or a related field is required, or four years of related experience.
•Two (2) years of supervisory experience required.
•Eligible for NMLS registration required.
•Certified Financial Counselor (CCUFC) designation, preferred.
Floating Member Experience Manager professionals in Windsor Mill
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Miguel Morris
Volunteer Coach, mentor and law school student