Senior Project Manager - Chicago, United States - ACGME

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    Description

    Job Title:
    Senior Project Manager


    Department:
    Information Services


    FLSA Status:
    Exempt


    Reports to:
    Director, Program Management Office (PMO)

    The following describes the various aspects of the designated job.

    Some or all of these aspects may be changed over time, with or without notice, at the sole discretion of the ACGME.


    Applicants must be currently authorized to work in the United States (US) on a full-time basis. The ACGME will not provide employment sponsorship for this position (e.g., H-1B Visa or other US employment authorization).

    Job Overview

    Under general supervision, fulfills a lead role in ensuring that projects and programs overseen by the PMO are defined, planned, implemented, and operated successfully, particularly where Information Services (IS) resources are required.

    The Senior Project Manager ensures success through detailed and thorough management of projects and programs in accordance with the PMOs methodology, as well as by serving as a valued resource to other departments.

    The ACGME is currently undergoing a Digital Transformation, involving the integration of digital technologies into every aspect of the organization.

    A significant aspect of the transformation is reimagining the current accreditation model to establish a novel outcomes-based model for accreditation.

    The focus of this position will be to project manage the creation and establishment of a cloud platform to serve as the reimagined technical core of an outcomes-based accreditation ecosystem.

    The project will involve managing both internal and external resources.

    Essential Functions And Responsibilities

    Manages projects, creates project plans using Microsoft Project, schedules, budgets, deliverables, communication plans, risk logs, action logs, status reports, and performance metrics from concept through the full project lifecycle, particularly for projects identified in the ACGME Digital Transformation Plan.

    Develops, maintains, and evolves reporting project dashboards based on standard methodologies, processes, project management tools, and reporting metrics such as Key Performance Indicators (KPIs) to communicate project status updates to appropriate stakeholders.

    Provides recommended resolution and/or escalation of issues that may impact project scope, schedule, or budget to leadership. Tracks program- and project-related status, issues, risks, and dependencies.

    Works with the PMO, IS, and departmental staff members to identify, document, and adhere to project requirements, financial management, and delivery, while simultaneously engaging in resource capacity planning and allocation for projects so expectations are clear, requirements are defined, risks are identified, and appropriate levels of support are provided.

    Provides coordination, monitoring, and oversight of the projects and programs managed by the PMO.

    Coordinates the efforts of project team members and third-party contractors and/or consultants to deliver projects on time and assuring budget requirements.

    Mentors other project managers within the PMO and from other departments.
    Oversees and manages multiple projects within the organization simultaneously.

    Plans change management tasks required for the organization to accept, adapt, and support initiatives, including effective communication, adequate training, and documentation.

    Working closely with the Director, PMO, advances the maturity of the PMO by continuously improving the effectiveness of project management, PMO services, and PMO methodology.

    Supports creation of templates and editing of policies and procedures, while validating appropriate documentation associated with projects are accurate and complete in accordance with established PMO guidelines; provides support to IS and other departments to ensure compliance with PMO policies and procedures for new projects.

    Recommends resolution and/or escalation of risk/mitigation and event/contingency, including issues that may impact project scope, schedule, or budget.

    Provides support to the IS and other departments to ensure compliance with PMO policies and procedures for new projects and programs.

    Manages vendor relationships, including working with external counterparts to ensure PMO standards are met, invoicing is appropriate, and ultimate project success.

    Other duties as assigned.


    SUPERVISORY RESPONSIBILITY
    None

    Qualifications

    Minimum

    Bachelors degree in business management, management information services (MIS), health, or a related field.

    Five years experience as a project manager with program, project, and/or portfolio management at the organizational level and reporting to senior leadership.

    Three years experience using delivery methodologies and/or tools.
    Five years experience managing organizational projects with a significant information technology component.
    Five years experience driving change management initiatives across an organization.
    Five years experience writing business requirements, creating functional designs; and designing to-be, reengineered, or automated business processes.

    Preferred

    Project management experience in business operations, MIS, health, or a related field.

    Project Management Professional certification, Program Management Professional, Portfolio Management Professional, or another relevant credible credential (e.g., Prosci ADKAR Change Management, PMI Risk Management Professional, PMI Professional in Business Analysis).

    Experience leading projects involving cloud-based development.

    Required Knowledge, Skill Sets, And Abilities

    Familiarity with various project management methodologies, including experience in Agile and Waterfall development methodologies, and ability to assess best project management methodology for successful project delivery.

    Strong computer and technical skills, including intermediate expertise with the Microsoft Suite of software, specifically Project Professional, Project Web Application, Excel, PowerPoint, Word, Visio, and Outlook, as well as a demonstrated aptitude for learning new specialized software tools.

    Strong professional, interpersonal, customer service, and oral communication skills with all levels of staff and management.

    WORK ENVIRONMENT/CONDITIONS

    This position is based in a typical office environment with no specific or unusual physical or environmental demands.

    Most of the work performed is normally done in the ACGME office and/or home office with the typical physical demands of an office environment.


    The ACGME is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer.

    The ACGME welcomes differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity, or expression status.

    All applicants who share this goal are encouraged to apply.
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