No more applications are being accepted for this job
- 50% travel expected
- Sets up and installs technical systems, applications, or process designs for clients'/company's outsourced technology and business process solutions.
- Works directly with client to manage initial access.
- Supports data map and transfer data, including database setup of such things as products, menus, inventory, integrations, and configuration.
- Creates required process documents
- Trains or coordinates training for client users.
- Tests and troubleshoots functionality of installed systems
- Identifies and documents technical issues to be escalated to other product and system integration teams for resolution, where appropriate.
- Provides feedback based on client experiences to product and professional services teams for product and process improvements.
- Works directly with clients on-site or provide installation support remotely.
- Restaurant operations
- Restaurant Information technology
- Restaurant installations (hardware and software)
- Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
- Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.
- Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge.
- Prioritizing/Multi-tasking - Ability to manage priorities in a matrix managed environment.
- Facilitation and Negotiation - Demonstrates the ability to stay on task and lead to results, maintain scope, and negotiate between differing objectives to arrive at consensus within timeframes given.
- Bachelor's Degree (preferred)
- Relevant Experience or Degree in: Major in Business or Computer Science preferred, other majors considered. Willing to accept additional experience in lieu of a degree.
- Typically Minimum 4 Years Related Experience
- Experience in POS system integration, implementations, and conversions preferred.
- Restaurant Experience (helpful) - Quick Service, Table Server, Bartender,
- Dental insurance
- Health insurance
- Vision insurance
- Day shift
- Monday to Friday
- No weekends
- Bachelor's (Preferred)
- Restaurant: 4 years (Required)
- Charlotte, NC: Relocate before starting work (Required)
- 50% (Required)
Implementation Specialist - Charlotte, United States - Loop Recruiting
Description
Our client is looking for a *Product Support Analyst II** Contract position* $42.50/hour
This contractor provides front line support in a conversion to ensure client functionality is properly selected to meet clients specifications and expectations resulting in a fully successful implementation.
Required experience:
Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways.
LMD
Job Types:
Full-time, Contract
Pay:
$ $42.50 per hour
Benefits:
Schedule:
Education:
Experience:
Ability to Relocate:
Willingness to travel:
Work Location:
In person