- Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
- Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
- Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
- May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
- Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
- Issues official checks, traveler's checks and gift cards.
- Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
- Performs safe deposit duties by controlling access and assisting customers.
- Receives and processes stop payment and hold orders.
- Accepts loan, credit card and installment payments.
- Balances cash drawer daily and verifies cash being bought from and sold to the vault.
- Provides effective customer service and assists in resolving problems within given authority.
- Records, files, updates information and sorts' mail or reports as required.
- Answers telephones and directs callers to proper Bank personnel.
- Processes teller work through branch capture and assists with imaging research.
- May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
- Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
- Type's routine letters, reports and forms.
- Maintains files, copies and faxes documents, and orders and distributes supplies.
- Takes steps to ensure security of Branch personnel & Bank procedures.
- Fully understands opening/closing procedures, as well as all other security procedures.
- May prepare and verify order of shipment of currency.
- Completes annual compliance courses.
- Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
- Adheres to all levels of our Service Excellence standards.
- Performs other duties as required.
- High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
- Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
- Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
- Excellent organizational and time management skills – ability to work with minimal supervision.
- Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
- Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
-
Teller II
1 week ago
First Bancorp Angier, United StatesThe position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists Teller, Customer Service, Pro ...
-
Teller II
1 week ago
FirstBank Angier, United StatesSUMMARY: · The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night deposi ...
-
Teller Bilingual
1 week ago
WELLS FARGO BANK Fuquay Varina, United States Full timeWhy Wells Fargo: · Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Compa ...
-
Teller
1 week ago
First Horizon National Corporation Cary, United StatesLocation: On-site in Cary, North Carolina Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately p Teller, Banking · ...
-
Teller
6 days ago
First Horizon Cary, United StatesLocation: On-site in Cary, North Carolina · Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transactio ...
-
Teller
6 days ago
First Horizon Bank Cary, United StatesLocation: On-site in Cary, North Carolina · Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transactio ...
-
Teller
1 week ago
First Horizon Bank Cary, United States Full timeLocation: On-site in Cary, North Carolina · Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transactio ...
-
Teller
1 week ago
First Horizon Bank Cary, United States Full timeLocation: On-site in Cary, North Carolina · Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transactio ...
-
Teller
1 week ago
First Horizon Bank Cary, United StatesLocation: On-site in Cary, North Carolina · Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transactio ...
-
Teller
1 week ago
First Horizon Bank West Cary, Cary, NC, United States,Location: On-site in Cary, North Carolina · Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transactio ...
-
Teller
1 week ago
First Horizon Bank Cary, NC, United States Full timeLocation: On-site in Cary, North Carolina · Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transacti ...
-
Bank Teller
1 week ago
Ultimate Staffing Services Morrisville, United StatesUltimate Staffing is in search of candidates for a Member Services Representative opportunity in Morrisville. This is a Full-Time opportunity Branch hours are 8:30 AM to 5:00 PM, Monday through Friday. Branch employees usually report around 8:00 AM Bank Teller, Teller, Member Ser ...
-
Bank Teller
1 day ago
Greene Resources Raleigh, NC, United States· Job Number: 47498 · Bank Teller · Job Description: · Our client, a local banking institution, is looking to bring on a new teller to their team in Raleigh This position reports to the branch manager and is responsible for basic teller duties including cash handling, customer ...
-
Bank Teller
4 days ago
Ultimate Staffing Services Morrisville, United StatesJob Description · Job DescriptionUltimate Staffing is in search of candidates for a Member Services Representative opportunity in Morrisville. · This is a Full-Time opportunity Branch hours are 8:30 AM to 5:00 PM, Monday through Friday. Branch employees usually report around 8:00 ...
-
Teller Operations Coordinator
2 days ago
First Horizon Bank Raleigh, United StatesLocation: On-site in Raleigh, North Carolina · A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate customers on ...
-
Float Bank Teller
1 week ago
First Horizon National Corporation Raleigh, United StatesAre you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transactions, and promote Bank Teller, Teller, Float ...
-
Teller Operations Coordinator
1 week ago
First Horizon Corp. Raleigh, United StatesLocation: On-site in Raleigh, North Carolina · A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate customers on ...
-
Teller Operations Coordinator
1 week ago
First Horizon National Corporation Raleigh, United StatesLocation: On-site in Raleigh, North Carolina A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunitie Operations Coordinator, Telle ...
-
Credit Union Teller
2 days ago
Specialized Recruiting Group - Raleigh-Durham, NC Raleigh, United StatesSpecialized Recruiting Group is hiring a Teller for an opening with a credit union in Raleigh, NC. Teller experience is required. · This is a full-time position, 40 hours per week, Monday through Friday, with a pay rate of $18.00-$20.00/hour. · Responsibilities Include: · Basic T ...
-
Teller Operations Coordinator
2 days ago
First Horizon Bank Raleigh, United States Full timeLocation: On-site in Raleigh, North Carolina · A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate customers on ...
Teller II - Angier, United States - First Bank
Description
Job Description
Job DescriptionSUMMARY:
The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience.
ESSENTIAL FUNCTIONS:
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.