pastry cook - San Juan Capistrano, United States - Acme Hospitality Defunct

Acme Hospitality Defunct San Juan Capistrano, United States

3 weeks ago

Description

Who We Are:

Acme Hospitality is a growing hospitality group in Santa Barbara's arts and entertainment district, that owns and operates several highly acclaimed and award winning concepts and boutique hotels in Nevada County and Palm Springs CA.

Mission & Core Values:

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.

RESPONSIBILITIES

Prepare and bake a variety of pastries, desserts, and breads according to established recipes and standards.
Decorate and present pastries and desserts in an attractive and visually appealing manner.
Monitor inventory of pastry ingredients and ensure their availability for daily production.
Collaborate with the Head Pastry Chef and culinary team to develop and refine recipes.
Maintain a clean and organized workstation, following food safety and sanitation guidelines.
Adhere to portion control and presentation standards to ensure consistency in taste and appearance.
Assist in the development and implementation of new pastry menu items and seasonal specials.
Stay updated with current industry trends and techniques in pastry making.
Assist with the training and supervision of junior pastry staff as needed.
Follow all company policies, procedures, and regulations to ensure a safe and efficient work environment

Requirements

REQUIREMENTS

Previous experience as a Pastry Cook or in a similar role within a culinary establishment.
Strong knowledge of pastry techniques, including baking, decorating, and plating.
Proficiency in preparing a variety of pastries, desserts, and breads.
Creativity and attention to detail to create visually appealing and delicious pastries.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent time management and organizational skills.
Knowledge of food safety and sanitation regulations.
Strong communication and teamwork abilities.
Flexibility to work early mornings, evenings, weekends, and holidays as required.
A culinary degree or relevant certification is preferred but not mandatory.

Job Status:

Non-Exempt

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that an Acme Hospitality Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.

ALL POSITIONS

GREET ALL YOU MEET

Say hello to everyone you see and make eye contact (SMILE).
Remember the guest or team member's names and use them often.

SELL THE PROPERTY

Sell the services and facilities of the property first.
Help the company obtain new customers and retain current customers.
Memorize basic property information; be able to give accurate directions.
Thank our guests for their business AND invite them to return.

TAKE PERSONAL RESPONSIBILITY FOR GUEST SATISFACTION

Listen and respond with empathy to guest or team member inquiries and stay with the individual until he/she is satisfied.
If a guest or team member asks for directions, DO NOT POINT - escort the guest or team member to the destination.
Never say, "NO", ask for assistance.

PROMOTE SAFETY AND SECURITY

Never mention a guest's name and room number in the same conversation.
Never give out a room number. Maintain guest privacy and confidentiality.
Always knock and announce your department before entering a guest room.
Know your property's emergency procedures.
Protect the company's property against damage or loss.
Report any unsafe working condition.

PRACTICE CONTINUOUS IMPROVEMENT

First, master the basics DO IT RIGHT THE FIRST TIME
Look for ways to do your work better, faster and smarter. Share those ideas.
Be part of the solution; always accompany criticisms with suggestions for improvement.
Keep an open mind; be "flexible" to do new things and old things in new ways.

PROJECT A POSITIVE, PROFESSIONAL IMAGE

Follow the company appearance standards at all times.
Always wear your name badge and gaming badge (if needed).
Keep your work area clean and professional.
Never discuss internal business in front of guests.

TAKE PRIDE IN ACME HOSPITALITY

If you see something on the floor, pick it up.
Show proper care for tools, equipment and facilities.
Speak positively about the company and your co-workers.

PRACTICE TEAMWORK

Pitch in and help - Don't wait to be asked.
It is okay to ask for help.

RESPOND WITH A SENSE OF URGENCY

Do not let obstacles become your excuse.
Be flexible - accomplish the task and follow-up.

HAVE FUN

Have fun and carry a great positive attitude. Being "positive" and "upbeat" does wonders for you and those around you.

GUEST SERVICE STANDARDS

Always remember to practice the Guest Service Standards for both internal and external guests.

Smile
Greet
Respond
Resolve
Thank and Invite Back

Systems you need to know:

Ctuit, Focus POS, Microsoft Office, Google

The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.

Physical Requirements:

Standing - Constant

Walking - Constant

Sitting - Frequent

Climbing - OCCASIONAL

Crawling - N/A

Kneeling - FREQUENT OCCASIONAL

Bending - OCCASIONAL FREQUENT

Reaching above Shoulder - Constant FREQUENT

Lifting:

10 lbs. - Constant

lbs. - Constant

lbs. - FREQUENT

lbs. - OCCASIONAL

Carrying:

10 lbs. - Constant

lbs. - Constant FREQUENT

lbs. - OCCASIONAL FREQUENT

lbs. - OCCASIONAL

Pushing - Constant

Pulling - Constant

Manual Dexterity - Constant

Bi-Manual Dexterity - Constant

Fine Motor Skills - Constant

Gross Motor - Constant

Eye/Hand Coordination - Constant

Near Vision - Constant

Far Vision - Constant

Color Recognition - Constant

Hearing - Constant

Other -

ENVIRONMENTAL FACTORS

Working Outside YES

Working Inside YES

Working alone YES

Working closely with others YES

Excessive cold/heat YES

Excessive humidity/dampness YES

Noise/Vibrations YES

Working above ground YES

Working below ground NO

Working with chemicals/solvents/detergents/cleaners YES

Working on uneven surfaces NO

Operating moving equipment or vehicles NO

Working around machinery or moving equipment YES

Climbing on scaffolds or ladders YES

Working under hazardous conditions NO

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