Account Manager - Omaha, NE
1 day ago
Job description
Job Description
Title: Account Manager - Commercial Lines
Work Mode:
Fully remote for EST/CST based candidates
| Location/Supporting:
Cherry Hill, NJ
| Book Focus:
Real Estate, Habitational
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit:
About the Role:
Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities
- Technical Competence: Maintain technical competence and industry expertise.
- Team Leadership: Direct daily activities of the account management team.
- Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
- Policy Management: Manage policy expirations and renewals.
- Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
- Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
- System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
- Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
- Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
- Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
- Policy Compliance: Stay updated on company policies and procedures.
- Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
- Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications
- 3+ years of account management experience, or 5+ years in the insurance industry
- Thorough knowledge of insurance brokerage and client needs
- Required active licensing; professional designation (CIC or equivalent) preferred
- Strong analytical, problem-solving, and decision-making skills
- Exceptional customer service, communication, multitasking, and organizational skills
- Proficiency in MS Office (Outlook, Word, Excel)
- High School Diploma (or equivalent)
What We Offer
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
What To Expect (Application Process)
- 30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $70,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Similar jobs
We're seeking an Account Manager to build and grow strategic customer relationships, · identify revenue opportunities, and drive account strategy. · Manage and expand key customer accounts · Develop and execute strategic account plans · ...
2 weeks ago
We believe in fostering a supportive and dynamic work environment where you'll find opportunities for professional growth and be part of a team that treats each client with the utmost respect and care. · ...
3 weeks ago
We're hiring an Accounting Manager to oversee financial operations across all our brands: Ecosystems, ProOutdoor, Quality Irrigation, and Hydro-Tech Irrigation. · Oversee AP AR bank reconciliations and full-cycle month-end close · Lead budgeting forecasting and financial reportin ...
1 month ago
The Account Manager is responsible for increasing the company's revenue by exceeding sales objectives within the assigned territory. · ...
4 weeks ago
This could be a great next move for an experienced accountant who enjoys stepping into a role with a solid existing team. · ...
3 weeks ago
MyStaff is hiring an Accounting Manager for a transportation-focused organization. · ...
3 weeks ago
We're looking for an energetic Account Manager with previous experience in skilled trades staffing industry sales to join our fast-growing sales team for the Omaha market · This is an individual contributor, heavy outside B2B sales position in which you would be selling our skill ...
1 month ago
This is a full-time remote role for an Account Manager for electrical construction products. · Strong skills in account management, relationship building, and client communication · Sales expertise, including strategy development, identifying growth opportunities, · ...
1 month ago
As an Accounting Manager at Inkelaar Law, you'll be at the forefront of trust accounting. · ...
3 weeks ago
+Who We Are: · FitzMark is a third-party logistics provider specializing in all modes of transportation.Communicating professionally... · ...
5 days ago
Omaha National is seeking an Account Manager to join our growing team. This is an excellent opportunity to be trained into a key account management role. · ...
1 month ago
MyStaff is hiring an Accounting Manager for a transportation-focused organization. · ...
3 weeks ago
Job summary · We are looking for confident Account Managers/Route Sales professionals who thrive on hunting for new business, · managing complex accounts, · uncovering customer needs, · and closing strategic opportunities. · BenefitsNo cap on Bonus/Sales Commission · ...
1 week ago
We are proud of our family-oriented, employee-friendly environment, and pride ourselves on the talents and experience of our valued employees. Come join our team today as an Account Manager in the Omaha market. · Sell to existing customers, uncover cross-sell/upsell opportunities ...
1 month ago
This position is responsible for the growth and relationships of current customer accounts by providing personalized customer service and identifying opportunities for account growth. · ...
5 days ago
This is an Account Manager role responsible for managing client relationships and providing administrative support. · ...
1 week ago
The Accounting Manager is responsible for managing, coordinating, and maintaining an accounting system that properly reflects the financial position of the District. This individual monitors District financial policies and procedures, consults with General Administration leadersh ...
3 days ago
We are looking for confident Account Managers/Route Sales professionals who thrive on hunting for new business, managing complex accounts. · Conduct outbound prospecting through phone calls... · ...
1 week ago
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota , Nebraska , Wisconsin , Missouri , and beyond . We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. · ...
1 month ago
We are seeking an Account Manager to join our team. The successful candidate will be responsible for managing customer relationships and providing high-level customer consultation. · ...
3 weeks ago