Deployment Strategist, AI - Palo Alto, CA, United States

About Mistral  · At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. · We democratize AI through high-performance, optimized, open-source and c ...

Job description

About Mistral 

At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.

We are a dynamic, collaborative team passionate about AI and its potential to transform society.

Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.

Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on 

Role Summary 

• You'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. It's a purely individual contributor role.

• You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results.

• You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations.

• You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production.

• You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs.

• You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages.

• You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world.

• You will travel approximately 30 to 60% of your time.

• Your role will involve spending time at the client's office.

What you will do

Delivering value to the customers

• Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.

• Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. 

• On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process

• Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.  

Product deployment

• Guide and support customers in deploying our models and products into their infrastructure.

• Work closely with customers to deploy relevant solutions according to their specific requirements.

• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.

• Develop custom features for customers as needed.

Customer Onboarding

• Responsible for onboarding customers on our products, providing guidance on deployment and integration

• Ensuring the best production setup from the low-level GPU stack, up to infrastructure, back-end and front-end interfaces

Project management

• Define and track success metrics of the POC being rolled out at customers.

• Operate as a program leader, leveraging internal Mistral teams (Applied Engineers) as well as teams on the customer side to make sure project moves forward.

About you

• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)

• You have experience working as a DevOps, Site Reliability Engineer or Cloud Solution Architect

• You're experienced with deploying and managing AI-based products in production environments

• You are fluent in Python

• You have experience with containerization technologies (Docker, Kubernetes), as well as CI/CD pipelines and automated deployment tools 

• You have a deep understanding of cloud platforms (AWS, Azure, GCP) and on-premise infrastructure

• You have been involved in a customer facing role

• You have strong project & stakeholder management skills

• You have foundational knowledge in AI/ML/Data science

• You have ability to connect technology and business value 

• You are result driven and resilient

• Being familiar with sales qualification concepts is a strong plus

We are looking for adaptable team players who excel in a fast-paced environment and are ready to support pre-sales as well as deployment tasks, contributing to our shared goals and success.

What we offer

Competitive cash salary and equity

Healthcare: Medical/Dental/Vision covered

401K: 6% matching

Transportation: Reimburse office parking charges, or $120/month for public transport

Coaching: we offer BetterUp coaching on a voluntary basis

Sport: $120/month reimbursement for gym membership

Meal voucher: $400 monthly allowance for meals