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    • Retail Store Associate Manager - Buffalo - Dover Saddlery

    Dover Saddlery
    Dover Saddlery Buffalo

    1 month ago

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    Description

    Job Details

    Job Location: Williamsville, NY

    Position Type: Full Time

    About Dover Saddlery

    Dover Saddlery, Inc. is the leading multichannel retailer of equestrian products in the United States. Founded in 1975 in Wellesley, Massachusetts by United States Equestrian Team members.

    Working Here

    We are looking for energetic and dedicated people to join our team. Dover Saddlery's mission has always been to provide world class product and customer service to equestrians of all levels through a broad multi-channel reach.

    Job Summary

    We are seeking a Retail Store Manager to join our team.

    Responsibilities:

    • Demonstrate a thorough working knowledge of all aspects of store operations. Meet or exceed assigned goals and objectives through labor management, comp sales increases, customer service metrics, auto service metrics, fiscal accountability, and merchandising.
    • Commit to providing exceptional customer service on a daily basis.
    • Lead recruiting initiatives building a strong staff by interviewing, selecting and hiring individuals that will be a part of a single high functioning team.
    • Consistently evaluate and develop talent.
    • Effectively coach those employees performing below expectations through effective communication, timely feedback, and performance appraisals.
    • Drive sales at high velocity by using superior merchandising skills to ensure the best visual placement of product.
    • Improve project management skills to organize, plan and set deadlines for initiatives, as well as monitor progress to ensure goals are met.
    • Demonstrate the ability to multi-task and respond quickly and appropriately to changing environments. Creating solutions for any sales and operations challenges faced by the retail store.
    • Ensure compliance of all policies, procedures, and practices at all times, both personally and by all Team Members.
    • Planning and meeting the Weekly and Monthly Sales Goals.
    • Create and maintain a pleasurable working environment for the staff.
    • Assist the Retail District Manager in training future managers.
    • Create open and effective communication between the store, Retail District Manager and the Home Office.
    • Motivate the staff to maximize sales.
    • Support outside marketing events to promote Dover Saddlery.
    • Gain Retail Store Management experience as required.

    Qualifications

    Requirements:

    • Strong Equestrian Knowledge required.
    • High school diploma or GED required.
    • Associates or Bachelor's degree in Retail Management, Business, or related field strongly desired.
    • Strong cognitive skills including problem analysis, decision making, and financial analysis.
    • General knowledge of and ability to operate a personal computer, including proficiency in Microsoft Word and Excel.
    • Ability to motivate and inspire a team to ensure high level performance.
    • Will work a rotating schedule including days, nights, weekends and holidays.

    EEO Statement

    Dover Saddlery is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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