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    Account Director - Jackson, United States - ecoATM

    ecoATM
    ecoATM Jackson, United States

    2 hours ago

    Default job background
    Description
    Position Overview


    The Account Director is accountable for managing our retailer relationships, which includes (1) running analytics to monitor store performance and KPIs, (2) making sure our kiosks are operational, (3) working with our regulatory and logistics teams to get more kiosks installed, (4) working through any customer-specific or store specific issues, (5) working with our internal product & marketing team to align strategic opportunities, and (6) being the voice of our customer for other internal efforts.


    This leader will be responsible for setting and executing specific directions and strategies to deliver targeted results for a short and mid-term horizon as it relates to ecoATM corporate goals.

    Lastly, this role will also assist in channel expansion opportunities in key markets.


    Key Responsibilities:
    Manage the relationship and act as the primary point of contact


    Develop an account plan for your retailers that fully leverages ecoATM programs, from category management to integrated marketing to logistics and beyond.

    Deliver on ecoATM's annual operating plan commitments and profitability targets by ensuring optimal kiosk placement, maximizing promotional plans and kiosk performance

    Track industry trends, client activities and actions, and work in real-time to utilize this information to optimize business opportunities

    Lead Quarterly Business Planning process; regularly review progress against account plans and adjust as needed to achieve annual goals

    Cultivate Senior Management Business relationships within HQ and key decision makers; and involve key stakeholders to jointly align on growth objectives as well as strategies and tactics to achieve these objectives

    Communicate and coordinate closely with ecoATM Launch and Logistics Team as well as Legal & Regulatory teams to ensure execution excellence with new kiosk installs

    Manage problem resolution and escalation from the retailer at HQ and local level

    Cultivate a network with peers and colleagues across ecoATM and be able to mobilize network to meet client needs as they arise; become the "voice" of the customer for internal teams

    Assist as required the Business Development Team in (a) pursuing channel expansion opportunities to broaden our network footprint and drive revenue; and (b) execution of new potential clients as required


    Education & Experience:
    Bachelor's degree in Business or related field required

    5+ years of direct account management in Grocery Channel or related industry required

    Understanding of sales systems and consultative selling techniques


    Knowledge, Skills & Abilities:
    Exceptional level of customer understanding, consumer insights, financial acumen, sales systems, consultative selling and team development

    Exceptional level of communication, problem solving, creativity and leadership

    Advanced level of presentation experience and skillsets

    Strong category management and analytical skills

    Strong business acumen and planning

    Strong attention to detail

    Solid technical skills and the ability to conduct root cause analysis

    Experience using business intelligence tools like Tableau

    Proficient in Microsoft Office products

    Business Travel


    • Requires the ability to travel a minimum of 30% of the time, including overnight travel
    Location

    Your home office will be remote within the United States


    Base Salary Range:
    $180,000 - $210,000


    • This position is also be eligible for a bonus and short-term and long-term incentives based on individual and company performance.
    #J-18808-Ljbffr
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