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    Customer Service/Accounts Payable - Burlington, United States - Wicked Staffing Solutions, LLC

    Wicked Staffing Solutions, LLC
    Wicked Staffing Solutions, LLC Burlington, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionTitle: Customer Service/Accounts Payable Type of Placement: Temp to PermShift: 1st Shift 8:30am-5:00pm Monday- FridayPay/Pay Range: $20.00 hrly About Our Customer:The company was founded as a service organization and today maintains a highly trained service department. Preventive maintenance filter service programs, filter bank repair and upgrades, clean room audits, ductwork video inspections, and IAQ investigations are just a few of their services.Benefits upon Hired Perm:
    • Available when hired by company.
    Why Work Here:Great company with longevity in business and strive to work as a team environment.Summary:Office position will have many responsibilities within the office environment by maintaining great Customer Service and Accounts Payable skills. ESSENTIAL FUNCTIONS:Customer Service:
    • Provide account information to customers including but not limited to account balances, histories, order status, and pricing.
    • Provide timely resolution of customer complaints, concerns, and inquiries.
    • Build effective relationships and trust with customers and potential customers by listening to their needs and educating them about the products and services that are most appropriate for their situation.
    • Research special products within product line to meet customer needs.
    • Prepare reports and correspondence as needed.
    • Develop and maintain relationships with vendor contacts to ensure customer orders are kept on track.
    Accounts Payable:
    • Voucher Vendor Invoicing
    • Troubleshoot Invoice discrepancies.
    • Tax Forms
    SKILLS AND ABILITIES:
    • Excellent customer service skills
    • Acute attention to detail
    • Strong sense of urgency when it comes to answering customer inquiries, complaints, and other requests.
    • A competitive spirit and a drive to meet/exceed both company and individual goals.
    • High School diploma or equivalent required, bachelor's degree preferred.
    • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
    • Proven ability to handle multiple projects and meet deadlines.
    • Ability to work independently and as a member of various teams and committees.
    • Ability to effectively communicate with people at all levels and from various backgrounds.
    • Strong interpersonal skills.
    • PC proficiency, Microsoft Office skills required - especially Word and Excel.
    • Strong organizational skills, good follow-up, quick to adapt to new tasks and have an exceptional work ethic.
    • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
    Environmental Conditions:
    • Standard office environment contains furniture and equipment to conduct common business activities.
    About Wicked Staffing Solutions:We have built long-standing relationships with some of the most reputable and well-known top companies that are hiring in manufacturing, distribution, customer service, engineering, electronics, and many other industries. We offer temporary, temp-hire, and direct placement opportunities, in a variety of positions.Equal Opportunity Employer
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