- Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our guests and ensuring each product meets Cicis standards and reflects the guests order.
- Professionally and promptly respond to all guest concerns or issues.
- Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance.
- Contribute to sales goals by providing prompt and friendly guest service; building sales through team member product training and sales execution.
- Contribute to overall profit goals by effectively utilizing the POS and other systems.
Cicis Shift Leader - Dallas, United States - CiCi's Pizza
Description
CiCis Pizza has over 270 locations in 22 states and we are still growing.We are looking for talented Shift Leaders who will help direct the shift operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.
Essential Duties and Responsibilities include the following. Other duties may be assigned.Communicate, train and promote quality standards to team members by utilizing all available tools including the Cicis Operations Manual and Team Member Handbook.
Manage companys assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standards at all times.
Must be 18 years of age or older Must have reliable transportation Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Ability to successfully perform the job duties of all positions in the restaurant Ability to lead a team during a shift with no supervision Bilingual in certain markets Work with phones and computers Non-exempt, hourly position Employment is contingent upon satisfactory results of a background check JB.0.00.
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