tourism services professional: reception & guest management expertise required! - Los Angeles, CA - beBeeHotelService

    beBeeHotelService
    beBeeHotelService Los Angeles, CA

    1 day ago

    Job title: Front Desk Supervisor

    Description

    Customer Service Representative

    The primary objective of this role is to provide exceptional customer service, ensuring a seamless and satisfying experience for all guests.

    Key Responsibilities:

    • Deliver outstanding front desk services, responding promptly to guest inquiries and requests
    • Serve as the lead point person for the Front Desk team, overseeing daily operations and providing guidance as needed
    • Train and supervise new staff members on hotel procedures, policies, and technology systems
    • Maintain accurate records of transactions, cash handling, and guest information in accordance with established protocols

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