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- Minimum of 3 years of experience in service desk roles.
- Proficiency in Active Directory, ServiceNow, and O365 Administration.
- Strong team attitude and communication skills.
- High School diploma required; AA/BA/BS degree preferred.
- 2 years of Help/Service Desk experience.
- Advanced technical training is desirable.
- Experience in at least two of the following areas: Active Directory Users and Computers, Service Now, Office 365 Administration, IT networking, PowerShell Scripting, Telephony & Voice Integration/Troubleshooting.
Service Desk - Atlanta, United States - MAU Workforce Solutions
Description
3Ci is seeking a skilled Support Engineer to join their Client's dynamic team in Atlanta. As a leading service provider, our Client is committed to excellence in customer service and employee satisfaction.
Job Responsibilities:
The Support Engineer will be responsible for providing Level 1-1.5 support, including but not limited to basic PC repair, troubleshooting, Active Directory management, ServiceNow ticket handling, and O365 administration. Additionally, the role may involve offering desk-side support as needed within the office premises. On-site presence required for 5 days a week. No on-call duties. Join a supportive team within a great company culture.
Qualifications:
How to Apply: Interested candidates should submit their resumes.