Studio Lead - Fremont, United States - Bala Yoga

Description

Bala Yoga is a lifestyle community that celebrates movement and breath.

As our fast-growing, 12-year-old company evolves, innovates and expands, we remain as committed to nurturing the health and happiness of each employee as we are to each client.

We honor each member's path and hold space for the practice, healing, and transformation. We support continued evolution through our message of joy, love and inclusivity. Love wins At Bala, you'll find highly-trained and inspiring teachers, leaders in the wellness community, workshops, teacher trainings, and incredible retreats

JOB DESCRIPTION
Bala Yoga is seeking a

Studio Lead

in Fremont to contribute to Bala Yoga's expanding community. The ideal candidate enjoys customer service and wants to work as a part of a cohesive team. This candidate is positive and hard-working with an excitement for our brand, with the ability to multitask. The

Studio Lead

has a passion for yoga, wellness, and healing.

Your daily tasks will include managing the studio, checking in classes, building relationships with clients, and keeping the studio clean and organized.

WHO YOU ARE
We know that yoga can change a person's day, week... and life. We pride ourselves on the welcoming space we've created to gather and move together. Bala Yoga is fun, fast-paced and filled with magnetic energy—you'll never be bored As

Studio Lead , you'll be building a community and assisting with daily studio tasks, working closely with the

Studio Team

as a self starter with high attention to detail. You will participate in the daily success of the studio by providing our members with incredible customer experience. You are team oriented and enthusiastic, personable and friendly, with excellent verbal and written communication skills.
More specifically, here are a few additional details about the roles / responsibilities of this position:
Responsibilities

Provide high level customer service and hospitality to clients
Provide support to the Studio Desk Staff, and Karma Yogis and ensure a successful class check-in process
Manage daily sales, marketing and operational tasks for the individual studio
Maintain the distinct Bala Yoga aesthetic, appearance, atmosphere
Assist teachers with studio before and after class
Execute studio-specific marketing, workshops and events
Work closely with the Leadership team to meet quarterly KPI's.
Receive, deliver, and act on feedback

QUALIFICATIONS
Must have management experience
Must be able to work weekends and evenings
Must have outstanding customer service and problem solving skills
Must take initiative and be a self starter in handling daily tasks, provide through
communication, taking care of customer requests
Must be highly organized with the ability to prioritize multiple tasks in the moment
Must be willing to initiate tasks and perform duties without direction
Must have excellent communication skills and be able to work with a wide range of
personalities
Must have a positive, can-do attitude
Must have a friendly and professional phone and email etiquette
Must have superior organizational skills
Must have the flexibility to work a non-traditional schedule – some weekend, holiday
and some early morning/late evening availability required
Experience in Sales and Mind Body or Mariana Tech a plus
Physical Requirements

Must be able to work in a fast paced environment
Must be able to kneel, bend, reach, climb and stand for long durations of time
A current yoga practice, ability to try new instructors and class types is a plus

NITTY GRITTY DETAILS

Our team is at the heart of what we do, and we value them immensely: as such, we're always looking for ways to foster advancement and promote from within, as well as train, support, educate and nurture.

This position is

part-time, paid hourly

(30 hours per week, $18-22/hourly, depending on experience) .

THE PERKS
Complimentary Bala Yoga Infinity Membership
Discounts on teacher trainings, retail and consumer products

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