- Lead end‑to‑end implementation of new logistics customers and services.
- Manage the full transition from sales handover to live operations.
- Develop detailed implementation plans, including scope, timelines, milestones, risks, and dependencies.
- Coordinate cross‑functional teams (Operations, Transport, Warehousing, IT, Finance).
- Facilitate customer kick‑off meetings, go‑live readiness reviews, and post‑go‑live stabilization activities.
- Define and document operational processes, SOPs, workflows, and RACI structures.
- Oversee system configuration, validation, and testing.
- Establish KPIs, SLAs, and operational reporting in alignment with contractual commitments.
- Ensure resource planning, capacity alignment, and network readiness for launch.
- Identify implementation risks and develop mitigation and contingency plans.
- Serve as the escalation point for all implementation‑phase issues.
- Lead root‑cause analysis and corrective action planning.
- Safeguard business continuity throughout transitions and migrations.
- Act as the primary point of contact for customers during the implementation phase.
- Manage expectations for both internal and external stakeholders.
- Deliver regular status updates, progress reports, and executive summaries.
- Facilitate decision‑making and issue alignment across cross‑functional teams.
- Capture lessons learned and embed improvements into standard processes.
- Support operational governance initiatives and ensure adherence to best practices.
- 3–5 years of experience in logistics, supply chain, implementation, or project management.
- Strong understanding of transport and/or contract logistics operations.
- Excellent project management and organizational skills.
- Strong analytical thinking with effective problem‑solving capability.
- Exceptional communication and presentation skills in English.
- Ability to manage multiple implementations in a fast‑paced, complex environment.
- Proficiency in Microsoft Office Suite and tender/pricing analysis tools.
-
This role leads end-to-end onboarding and implementation of new customers services and solutions managing full transition from contract signing through operational go-live ensuring processes systems and cross-functional teams are prepared to deliver agreed service levels on time ...
Teaneck3 weeks ago
-
This is a unique opportunity to solve a tangible,burning problem facing our clients using a solution they absolutely love. · You will ensure a seamless deployment of our Smart Devices at client sites. · ...
New York $80,000 - $90,000 (USD)1 month ago
-
· Company Description · Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. · Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's ...
New York Full time4 days ago
-
The Client Services team at FundApps is made up of 23 people with roles in Implementation, Client Success and Client Experience (CX). We are seeking an Implementation Manager in New York to help us scale the business whilst continuing to maintain our high client satisfaction rati ...
New York $110,000 - $140,000 (USD) Full time2 weeks ago
-
+Rain is seeking a detail-oriented, passionate Implementation Manager to join its team. · +Facilitate the integration of key company accounts into the platform, · ensuring a smooth transition and troubleshooting any issues,Collaborate with internal teams to understand customer ne ...
New York, NY1 month ago
-
About The Campaign Finance Board · The Campaign Finance Board (NYCCFB) is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barrier ...
New York $90,000 - $110,000 (USD)1 week ago
-
Lendware is an advanced CRM platform that helps mortgage brokers and loan officers succeed. We support new clients through a structured onboarding process, ensuring implementations move forward smoothly. · ...
New York1 month ago
-
About The Campaign Finance Board · The Campaign Finance Board (NYCCFB) is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barrier ...
New York $90,000 - $110,000 (USD)1 week ago
-
We're looking for a proactive, technically adept Implementation Manager to join the PxT · Operations & Implementation team and play a critical role in bringing our ticketing and e-commerce platform to life for our partners. · ...
New York $80,000 - $100,000 (USD) Full time1 month ago
-
This is a hybrid role - you will be expected to be in our NYC office at least 3 days per week.You will be the technical backbone of the Customer Experience team. · This role is built for a "technical-focused" operator who thrives on solving complex problems, executing seamless im ...
New York $70,000 - $110,000 (USD)1 month ago
-
We are seeking an Implementation Manager to help our behavioral health, ABA (autism care), hospice, home health and nutrition customers implement our AI product. · You will work with the C‑Suite of enterprise companies daily to help them best use Brellium. · ...
New York $140,000 - $180,000 (USD) Full time1 month ago
-
Tabs · Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash ...
New York $120,000 - $170,000 (USD)1 week ago
-
As part of Decagon's founding Implementations Team, you will build and scale the function that delivers world-class AI Agents for our customers. · ...
New York $150,000 - $190,000 (USD)1 month ago
-
Mandrel is building the AI-native ERP for physical goods. This role sits at the intersection of customer success, product, and engineering and is critical to ensuring customers are successfully live on Mandrel's platform and realizing value quickly and reliably. · Own end-to-end ...
New York Full time1 month ago
-
+Plan implementaton projects from kick-off to go-live+Create bespoke implementation plans based on client profiles+Manage multiple stakeholders while maintaining excellent client experience+h2+bIntegration Managerb/h2+pEnsure clients have access to FundApps services quickly throu ...
New York2 weeks ago
-
We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes. · We are looking f ...
New York $130,000 - $165,000 (USD)1 week ago
-
+Job summary · Brellium's mission is to improve the standard of care across the US healthcare system by building AI-powered technology that helps healthcare providers deliver safer, higher-quality care. · +ResponsibilitiesManage a strategic portfolio of healthcare customers. · Ow ...
New York $140,000 - $180,000 (USD)2 weeks ago
-
Partner with Lucrotec for streamlined solutions that prioritize convenience and efficiency. · ...
Rockaway4 weeks ago
-
As part of Decagon's founding Implementations Team, you will build and scale the function that delivers world-class AI Agents for our customers. · ...
New York1 month ago
-
Tabs is hiring an experienced Implementation Manager – Accounting Solutions to support signed customers with implementation and onboarding until full go-live. · ...
New York $120,000 - $170,000 (USD)2 weeks ago
Implementation Manager - Teaneck - LX Pantos Americas
Description
Job Summary:
This role is solely responsible for leading the end‑to‑end onboarding and implementation of new and existing customers, services, and solutions. The position manages the full transition from contract signing through operational go‑live, ensuring that processes, systems, and cross‑functional teams are fully prepared to deliver agreed service levels on time and within scope.
Qualification
1. Customer Implementation & Transition
2. Process & Solution Setup
3. Risk & Issue Management
4. Stakeholder & Communication Management
5. Governance, Quality & Compliance
Qualifications & Experience
-
Implementation Manager
Only for registered members Teaneck
-
Implementation Manager
Only for registered members New York
-
Implementation Manager
Full time Only for registered members New York
-
Implementation Manager
Full time Only for registered members New York
-
Implementation Manager
Only for registered members New York, NY
-
Innovation & Implementation Manager
Only for registered members New York
-
Implementation Project Manager
Only for registered members New York
-
Innovation & Implementation Manager
Only for registered members New York
-
Implementation Manager
Full time Only for registered members New York
-
Implementation Manager
Only for registered members New York
-
Implementation Manager
Full time Only for registered members New York
-
Implementation Manager
Only for registered members New York
-
Implementation Manager
Only for registered members New York
-
Implementation Manager
Full time Only for registered members New York
-
Implementation Manager
Only for registered members New York
-
Implementation Manager
Only for registered members New York
-
Implementation Manager
Only for registered members New York
-
Implementation Manager
Only for registered members Rockaway
-
Implementation Manager
Only for registered members New York
-
Implementation Manager
Only for registered members New York