Technical Support Engineer - Olympia, United States - Siemens Industry Software GmbH

Description

Technical Support Engineer - Rail Customer Service
Washington, United States of America

Customer Services

292764
Siemens Mobility

Job Description

The Technical Support Engineer provides engineering advice to the Amtrak maintenance workforce to enhance equipment reliability of the Siemens ACS-64 electric locomotive fleet.

Your role includes providing important advice regarding routine maintenance, restoration, a resolution to equipment failures, semi-complex equipment installation, modifications, and repairs.

If you are upbeat, have a positive outlook with a customer-first mentality, we'd love to have you join our team With our 24-7 operations, you will be working 4-10 hour days, but we'd ask that you also be willing to work overtime as needed.

Responsibilities:

• Maintain compliance to all applicable safety rules, laws, and regulations
• Always ensure we meet company quality standards
• In the absence of Stores Keeper Controllers, perform Material transactions to support the fleet as needed
• Foster a work environment that drives a safety first zero-harm culture (ZHC) and speaks up as a partner for shop and site safety for yourself and your coworkers
• Assist with running maintenance on a fleet of locomotives, maintenance instructions from Computer Maintenance Management System (CMMS)
• Assist with unscheduled repairs on locomotives, including Mechanical repairs, Electrical repairs, highly complex technical and troubleshooting on locomotives
• Follow all maintenance instructions (wherever available) to adhere to and maintain compliance and high-quality standards
• Develop a working relationship with the Customer as a representative of Siemens Mobility
• Verify that all defects, tasks, and incidents have been reported and detailed in (CMMS) for compliance, issue tracking, and closure
• Provide first-line technical assistance to operations staff for troubleshooting and repair of Locomotives
• Interact with the leadership as needed on all site issues, systems, and related facility operations

Required Knowledge/Skills, Education, and Experience:

• 1-3 years of experience working in an industrial or maintenance environment related to electrical work.
• Must demonstrate an appreciation of mechanical and electrical engineering.
• Candidates with a background in rolling stock maintenance and commissioning or another rail-related experience will be preferred.

Why you'll love working at Siemens

• Competitive compensation based on qualifications
• Medical, dental, prescription, and vision coverage, the first day of employment
• Matching 401(k) (immediate employer match)
• Flexible paid time off plan, paid holidays, and floating holidays
• Career development opportunities
• Education and tuition reimbursement programs are available
• Paid parental leave

You are legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization.

Where permitted by applicable law, we may require employees to be fully vaccinated against COVID-19 based on job requirements and per accommodation based on legally protected reasons.

#LI-AW1


Organization: Siemens Mobility


Company: Siemens Mobility, Inc


Experience Level: Early Professional


Job Type: Full-time


Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click .

We value your privacy

Manage Consent Preferences:
Always active

#J-18808-Ljbffr