- Registers and/or checks patients in/out.
- Handles and reconciles payments.
- Continually monitor and reconcile issues prior to patient visit.
- Processes referral orders and/or pre-authorizations.
- Coordinates appointments and ancillary services.
- Responds to patient questions regarding routine billing and insurance matters.
- Coordinates patient instructional/education activities.
- One year of customer service work experience is required, two years preferred. Healthcare or Call Center experience preferred.
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Patient Access Rep
3 hours ago
Unavailable Lakewood, United StatesOverview · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan ...
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Patient Access Rep
3 days ago
Proliance Surgeons, Inc. Lakewood, United StatesJob Description · Job DescriptionProliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State. · At Proliance, our patients ...
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Patient Access Rep
1 day ago
Virginia Mason Franciscan Health Lakewood, United States**Overview** · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franci ...
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Patient Access Rep
3 days ago
Proliance Surgeons Lakewood, United StatesProliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State · At Proliance, our patients come from all walks of life and so ...
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patient access rep
4 weeks ago
Virginia Mason Franciscan Health Tacoma, WA , USA, United States**Overview** · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franci ...
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Patient Access Rep
2 weeks ago
Virginia Mason Franciscan Health Tacoma, United StatesFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Vascular Associates Clinic in Tacoma, WA. We are looking for an an engaged, energetic Patient Patient Access, Patient, Insu ...
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Patient Access Rep
1 day ago
Virginia Mason Franciscan Health Tacoma, United States**Overview** · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franci ...
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Patient Access Rep
3 weeks ago
CommonSpirit Health Tacoma, United StatesOverview: · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Francisc ...
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Patient Access Rep
3 days ago
CommonSpirit Health Tacoma, United StatesIn 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Ou ...
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Patient Access Rep
3 weeks ago
CommonSpirit Health Gig Harbor, United StatesOverview: · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Francisc ...
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patient access rep
4 weeks ago
Common Spirit Tacoma, WA , USA, United StatesOverview · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan ...
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Patient Access Rep
1 day ago
Catholic Health Initiatives Puyallup, United StatesCatholic Health Initiatives - Franciscan Medical Group [Medical Records Clerk] As a Patient Access Representative at Catholic Health Initiatives, you'll: Greet, instruct and direct all incoming patients and visitors; Assist with completion of registration forms; Answer incoming c ...
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Patient Access Rep
2 weeks ago
Virginia Mason Franciscan Health Tacoma, United StatesOverview · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Francisca ...
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Patient Access Rep
5 days ago
Virginia Mason Franciscan Health Enumclaw, United StatesFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Primary and Specialty Care Clinic in Enumclaw, WA. Our supportive team is focused on culture, Patient Access, Patient, Insu ...
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Patient Access Rep
2 weeks ago
LHH Recruitment Solutions Tukwila, United StatesPatient Access Rep · LHH Recruitment Solutions is hiring a Patient Access Rep for our large healthcare client located in the Tukwila area. This is a contract position for our client and will be 100% onsite. This role will be focused on keeping patient demographics up to date, ver ...
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Patient Access Rep
3 days ago
CommonSpirit Health Enumclaw, United StatesIn 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Ou ...
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Patient Access Rep
6 days ago
Franciscan Medical Group Enumclaw, United States Full timeOverview · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Francisca ...
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Patient Access Rep
1 day ago
Virginia Mason Franciscan Health Burien, United States**Overview** · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franci ...
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Patient Access Rep
2 days ago
Virginia Mason Franciscan Health Enumclaw, United StatesOverview · In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan ...
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Patient Access Rep
3 days ago
CommonSpirit Health Belfair, United StatesIn 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Ou ...
Patient Access Rep - Lakewood, United States - Common Spirit
Description
Overview
In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.
CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region's most prestigious experts and innovative treatments and technologies.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more
Responsibilities
Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a Full time Patient Access Rep for the fast-paced Franciscan Orthopedic and Sports Medicine Clinic in Lakewood, WA. Excellent opportunity to become part of an amazing team-based atomosphere. Free parking and no weekends or organizationally recognized holidays required.
Job SummaryThis job is responsible for performing a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities.
Work includes: 1) ensuring patient is checked in/out for care; 2) collecting and entering demographic and financial data in the patient's medical record; 3) gathering/validating insurance information using routine methods, scheduling patient appointments; 4) collecting co-pays, co-insurance and prior balances; 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures; and 6) working with patients to ensure the patient's referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients' insurance carriers, ever needed.
Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time.
An incumbent is generally located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Essential DutiesQualifications
Education/Work Experience: