Report Writer - Chelsea - Massachusetts Water Resources Authority

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    Full time Technology / Internet
    Description

    Job Description

    The primary responsibility of this position is to develop and manage the entire lifecycle of MWRA's reports managed by the Management Information Systems (MIS) Department. Reports cover both administrative and operational systems such as Enterprise Asset/Maintenance Management (EAM), Enterprise Resource Planning (ERP), Helpdesk Ticketing, and other data-intensive applications.

    Key Responsibilities:

    • Report Development: Develops and modifies reports using SAP Business Objects Crystal Reports, Business Intelligence and Reporting Tools (BIRT), and other data presentation tools.
    • Data Analysis: Performs data analysis to verify report results against information sources and user expectations.
    • Complex SQL Queries: Creates complex SQL queries, views, and stored procedures to create desired data structures.
    • Business Layers: Creates and modifies business layers to allow users easy access to data on the reporting portal.
    • Data Sources: Ensures proper use of titles, headers, footers, charts, tables, graphics, and figures.
    • Testing: Performs unit, integration, functional, and regression testing.

    Requirements Gathering, Documentation, and Version Control:

    • Gathers and documents requirements from report sponsors.
    • Provides proof of concept analytical analysis on proposed datasets for verification.
    • Suggests alternatives to sponsors where consolidation can be used.
    • Prepares and updates report definition documents.
    • Maintains report version repository.

    Release Management:

    • Prepares and submits documentation to Change Advisory Boards.
    • Administers report distributional lists, folders, and user access.
    • Coordinates report deployments with sponsors, MIS staff, and CABs.
    • Develops a release package for all systems changes when transitioning to production environments.

    Post-Implementation Support:

    • Supports the resolution of incidents and problems with software application functionality.
    • Researches and corrects problems with system applications code during production.
    • Executes and carries out IT continuity and disaster recovery plans as needed.
    • Monitors portal for report execution and distribution failures.

    Education and Experience:

    • A Bachelor's degree in management science, engineering management, computer science, or a related field.
    • Three years' experience developing Crystal Reports.
    • Two years' experience supporting enterprise applications with an N-tier architecture.
    • One year experience developing BIRT reports.
    • A minimum of one year experience with an Asset/Maintenance Management system such as Maximo.

    Necessary Knowledge, Skills and Abilities:

    • Expertise in Crystal Reports development skills required. Business Intelligence and Reporting Tools (BIRT) skills are preferred.
    • Ability to write complex SQL statements including multi-table joins, outer joins, pivot result sets, and hierarchical queries from an enterprise relational database.
    • Strong knowledge of database tables, views, triggers, stored procedures, and other structures.
    • Experience using Web Services and knowledge of database storage procedures.

    Special Requirements:

    • Information Technology Infrastructure Library (ITIL) Foundation v3 Certification is required or the ability to obtain within twelve months.


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