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Regional Loss Prevention Agent - Allentown, United States - Redner's
Description
POSITION TITLE: Regional Loss Prevention Agent
DEPARTMENT: Security
REPORTS TO: Director of Security and Loss Prevention
FLSA STATUS: Non-Exempt
JOB SUMMARY:
Responsible for detecting, reporting and resolving matters in the area of theft and asset loss as per Company standards.
ESSENTIAL JOB FUNCTIONS:
) Conduct surveillance to detect internal and external theft and handle situation according to company standards.
) Conduct routine inspections of the facility to maintain physical security and protection of assets.
) Monitor closed circuit television systems, if applicable.
) Enforce company standards as they relate to security and loss prevention procedures.
) Conduct daily store audits.
) Conduct weekly receiving audits.
) Conduct weekly out of code audits.
) Conduct employee interviews only when instructed to by the Director of Security and Loss Prevention.
) Follow through and Represent the company in the court of law when needed and report dispositions of all cases
) Report policy violations to Store Director and Director of Security and Loss Prevention
) To maintain and submit all necessary documentation including but not limited to apprehension reports, employee warnings, audits and weekly reports.
) To maintain and submit all necessary documentation pertaining to hours worked and mileage reimbursement
) Any other tasks as assigned from time to time by the director.
) To represent Redner's Markets in a professional manner and set an example for all associates to follow at all times.
) To abide and enforce all company policies as stated by the Employee Handboook.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
) Ability to handle difficult situations with diplomacy
) Ability to maintain a high level of confidentiality
) Ability to perceive situations accurately
) Ability to maintain a fair, consistent set of standards, using judgment and discretion.
) Ability to maintain records and documentation
) Ability to operate all equipment necessary to perform the job
) Ability to work alone or in a team capacity.
) Ability to work varied hours/days, including nights, weekends, and holidays as needed.
) Strong interpersonal, communication, organization and follow-through skills
) Ability to travel in between stores within a region by possessing a valid driver's license.
) Must be at least years of age
) Physical ability to stand for extended periods, and to see or hear activity in the store, and perform all functions as set forth above.
) Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice.
