Assistant Valet Operations Manager - Nashville - Metropolis

    Metropolis
    Metropolis Nashville

    1 week ago

    Default job background
    Description

    The Valet Operations Assistant Manager position is an entry-level managerial role that supports operations in assigned locations. This role supervises at least two full-time employees, manages team performance, customer service, financials, maintenance, and safety to meet Premier standards.

    Duties and Responsibilities:

    • Manage a team of hourly employees
    • Schedule shifts and verify time & attendance tracking
    • Plan, organize, and manage the work of hourly team members
    • Interview, hire, and develop team members
    • Ensure team members complete all necessary training
    • Work with management to control spending and keep expenses within approved budget
    • Maintain maintenance control documents
    • Promote safe work practices
    • Ensure client operational documentation is complete and recorded
    • Meet Premier's standards of Customer Service
    • Greet customers and clients in a courteous manner
    • Communicate with customers and staff for general inquiries
    • Observe and coach team members to meet customer service standards
    • Conduct performance evaluations
    • Perform specific operational responsibilities as required

    Essential Functions:

    • Stand for up to six (6) consecutive hours
    • Work outdoors in all weather conditions
    • Communicate effectively in written and spoken English

    Position Qualifications:

    • Ability to plan and manage time for multiple tasks
    • Strong interpersonal skills
    • Able to detect safety concerns
    • Must be able to maintain confidentiality
    • Ability to work in a diverse environment
    • Good work habits and willingness to work extended hours if requested

    Requirements:

    • High School Diploma or GED required; some college preferred
    • Prior business experience preferred
    • Scheduling and payroll knowledge a plus

    Certificates and Licenses:

    • Valid driver license required for valet or shuttle operation

    Other Requirements:

    • Must be at least 18 years of age
    • Must be able to work a flexible 40-hour week
    • May be required to travel to and from local client sites
    • Expected to constantly work in all outdoor weather conditions


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