- Excellent customer relations skills in dealing with multiple publics, including patients, families, other physicians' offices, insurance carriers, co-workers, etc.
- Demonstrated proficiency in the use of a computer CRT, and/or demonstrated willingness to learn computer skills.
- Knowledge of medical terminology to assist in completion of job duties desirable.
- Ability to operate a CRT keyboard and/or typewriter.
- Knowledge and understanding of third party insurance carrier regulations and billing procedures, including managed care plans and referral procedures/requirements.
- Excellent oral and written communication skills, with the ability to communicate with staff, physicians, Howard County General Hospital departments, patients, families and outside agencies in such a manner as to gain their confidence and secure their cooperation and respect.
- High level of patience, tolerance, and tact in order to deal effectively with people and time pressures.
- Professional demeanor, attitude and appearance.
- Initiative and assertiveness in dealing with problems.
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Front Desk Receptionist - Pasco, United States - Johns Hopkins Medicine
Description
Join an amazing global healthcare organization
Excellent compensation package
Awesome benefits
The Front Desk Receptionist is a clerical staff position with responsibility for specified administrative/reception and appointment scheduling duties within the medical practice of Children's Heart Institute a practice pod of Johns Hopkins Regional Physicians LLC.
Shift:
Full Time (40 hours)
Day Shift
No Weekends Required
Education:
Minimum of a high school degree. Vocational training in medical receptionist and medical billing preferred.
Licensure/Certification:
none
Required Work Experience:
One to two years experience in healthcare/medical practice preferred.
Knowledge/Skills:
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.