No more applications are being accepted for this job
- Associate degree or a combination of education and experience may be considered.
- Proven experience in a dynamic and fast-paced office environment.
- Proficiency in office operations, including data entry and event planning and hosting.
- Analytical skills with the ability to assess moderately complex situations and make decisions with minimal consultation from supervisors.
- Microsoft Office 365, particularly MS Word and Excel.
- Ability to handle confidential records with the required caution and professionalism.
- Ability to communicate effectively, both orally and in writing.
- Ability to work autonomously in managing multiple tasks and meeting concurrent deadlines.
- Flexibility and adaptability in a rapidly changing environment, and the ability to work well under pressure.
- Capability and enthusiasm for delivering outstanding customer service to students, visitors, College partners, and the College community.
- Ability to learn and develop proficiency to be productive and train others with new technology.
- Ability to adapt to autonomous or team-oriented work.
- Technology Management - Keeps up to date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.
- Technical Credibility - Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
- Customer Experience - Anticipates and meets the needs of both internal and external customers including students, staff, partners, visitors, and the community. Delivers high-quality services; is committed to continuous improvement.
- Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
- Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles, particularly in terms of students and other stakeholders.
- Interpersonal Skills - Treats students, staff, faculty, visitors, partners, and the community with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
- Decisiveness - Makes well-informed, effective, and timely decisions based on available information and appropriate consultation with team members.
- Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
- External Awareness - Understands and keeps up to date on issues that affect higher education and shape stakeholders' views; and how the College impacts the community.
- Accountability - Is accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for mistakes and seeks to improve.
- Schedule group and individual student tours with the assistance of student ambassadors including agenda, room scheduling logistics, presenters, lunch, and all details and communications related to the tour.
- Event planning for special events hosted by the Admissions and Recruiting team.
- Process invoices.
- Order and procure supplies and related items as needed.
- Initiate the application import processes from our CRM to a related database to ensure timely and accurate updates to student records.
- Enter student applications, inquiries, test scores, and other student data into the student information system.
- Run processes to trigger student communications (direct mail and email) daily using our CRM to notify students of their admissions status in a timely manner.
- Process incoming transcripts for document imaging and evaluation for student admission to the college.
- Update the appropriate systems to maintain student records.
- Distribute mailings and other administrative tasks to student workers for processing.
- Comply with the Family Education Rights and Privacy Act (FERPA), as well as all other confidentiality related best practices.
- Collect data for use in various reports and presentations.
- Contact students and respond to inquiries via incoming emails and texts and provide timely and accurate responses to students.
- Provide assistance to incoming students, high school counselors, and staff in completing admissions applications.
- Support and attend on and off-campus recruiting events.
- Attend meetings, workshops, and other training sessions as directed by the supervisor.
- Performs other duties as assigned.
- Employee assistance program
- 403B and 457B saving and retirement plans with Roth contribution options
- Vacation time/PTO
- Holidays
- Tuition waiver
- Comprehensive medical insurance
- Employer paid vision and dental
- Long/short term disability
- Flex spending and health saving accounts
- Professional Development opportunities
- Yes
- No
- Yes
- No
Admissions Associate III - Dearborn, United States - Henry Ford College, MI
Description
Salary: $ $20.82 HourlyLocation : Dearborn, MI
Job Type: Full-Time
Job Number:
Division: Registration and Records
Department: Admissions
Opening Date: 01/31/2024
Closing Date: Continuous
Job Description Summary
Henry Ford College presents an opportunity for an Admissions Associate III.
The Admissions Associate III organizes, schedules, and conducts student campus tours and select events, orders inventory, processes invoices and purchase orders. They assist in the admissions process, including the processing of student inquiries, transcripts, and admissions applications. The Admissions Associate III will work with various online technical systems to ensure the timely and accurate processing of student information. The Admissions Associate III will provide substantive assistance to the Admissions and Recruiting team in hosting public events on campus to welcome students and school partners. The Admissions Associate III will be a friendly and caring individual who will prioritize positive, welcoming, knowledgeable service to current students, prospective students, families, guests, and partners. The Associate will also assist student employees and other college staff with admissions-related questions. We are excited to speak with someone who is personable, energetic, and possesses a customer-service-oriented mindset
Schedule: Some flexibility may be provided. What follows is our anticipated schedule at this time:
Monday and Thursday 10:00 am - 6:30 pm; Tuesday, Wednesday and Friday 8:00 am - 4:30 pm.
Core Competencies and Qualifications
The most successful candidate will have a career that reflects the following competencies and qualifications:
While we have attempted to capture the core functional responsibilities in the role, the statements contained in this job announcement reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Therefore, performing additional job-related duties not listed above may be required as assigned. For applicants viewing this ad from an external site, please go to to apply.
REWARDS THAT LAST A LIFETIME
Henry Ford College takes great pride in offering a variety of comprehensive and industry-leading programs and resources to support the health and well-being of our team members and their families.
Being an industry leader means giving back to our most valuable asset - our employees.
HFC Offers:
Do you have proficiency in office operations, including data entry and event planning and hosting in a dynamic and fast-paced office environment ?
Do you have an associate degree from an accredited institution or a combination of related education and experience?