Cafe Attendant - Land O' Lakes, FL

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Cafe Attendant. The Cafe Attendant ensures a high level of guest satisfaction through the professional service of food and beverage. · Responsibilities: · • Provide excellent customer service th ...

Job description

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Cafe Attendant. The Cafe Attendant ensures a high level of guest satisfaction through the professional service of food and beverage.

Responsibilities:

• Provide excellent customer service that enhances the resident/guest experience.

• Responsible for ringing up customer's items into SpaBiz and ensuring customer signs the receipt.  

• Follow all necessary steps in SpaBiz system to ensure proper billing procedures.

• Initiate telephone calls to place orders for Café to appropriate vendors.

• Responsible for keeping inventory list and maintaining current, up to date information regarding inventory for the café and other areas, as assigned.

• Maintain a log containing updates and notes regarding concerns, comments, and any other feedback to be shared with Club Manager and other café attendants in order to ensure thorough communication.

• Assist in developing and implementing additional up selling strategies to bring forth an increase in revenue.

• Responsible for understanding the rules and guidelines for food and beverage safety standards and regulations.

• Maintain a clean, organized, and safe food and beverage area in the kitchen and in resident/customer areas at all times.

• Responsible for clocking in at the beginning of your shift and clocking out at the end of your shift along with recording it on a time sheet.

• Responsible for maintaining open lines of communication and good rapport with the adults, teenagers, and children whom utilize the entire facility and Café.

• Recognize and respond effectively to emergencies.

• Responsible for monitoring guest and resident activity at the pool on a timely basis to ensure safety of residents and guests.

• Responsible for catering to the residents/guests needs at the pool, by offering poolside service for beverages and certain food items.

Qualifications:

• Previous customer service experience in a food and beverage environment preferred.

• Excellent customer service skills

• Attention to detail and ability to accept direction

• Efficient, well organized, and able to handle a variety of duties simultaneously

• Energetic, enthusiastic and motivational

• Dependability and punctuality

• Positive image and neat appearance

• Ability to work independently with little supervision, as well as part of a team

• Effective oral communication skills

• Ability to work weekdays, evenings and weekends

• Ability to lift 25 lbs

• Ability to stand for long periods

• This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk

• The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms

• Familiarity with Microsoft Office

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Compensation: 15.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.