- Team Leadership & Mentorship: Lead and mentor technicians, providing training, guidance, and performance feedback. Manage team schedules, shifts, and on-call rosters.
- Operational Support & Escalation: Act as the primary escalation point for complex technical issues, ensuring prompt resolution to meet SLA targets.
- Asset & Infrastructure Management: Oversee the installation, configuration, and maintenance of workstations, software, and peripherals.
- Process Improvement & Documentation: Create and maintain knowledge base articles and standard operating procedures (SOPs). Identify recurring issues to improve efficiency.
- Project Coordination: Lead IT-related projects, such as hardware refreshes, software rollouts, and office moves.
- Experience: Minimum of 3+ years in desktop support or similar roles, with previous leadership experience.
- Technical Knowledge: Proficiency in Windows/Mac OS, Active Directory, network troubleshooting, and imaging tools.
- Soft Skills: Strong communication, interpersonal, and analytical problem-solving abilities.
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Team Lead
2 weeks ago
Only for registered members Davenport Full timeA Desktop Support Team Lead supervises daily IT desktop operations and acts as the primary escalation point for complex technical issues. · ...
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Team Lead
2 weeks ago
Only for registered members Davenport, IAA Desktop Support Team Lead supervises daily IT desktop operations. · ...
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Team Lead
2 weeks ago
Only for registered members DavenportA Desktop Support Team Lead supervises daily IT desktop operations, · Lead and mentor technicians. · Act as the primary escalation point for complex technical issues. · ...
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Team Lead
1 month ago
Only for registered members Davenport Full time+Responsible for assisting in the oversight of gym operations to ensure positive member experience. · +Honesty and good work ethic · Strong customer service skills · Strong communication, organizational and leadership skills · ...
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Team Lead
4 days ago
Only for registered members Moline, ILResponsible for assisting in the oversight of gym operations to ensure positive member experience. · ...
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Team Lead
1 week ago
Only for registered members MolineThe Team Lead assists in overseeing gym operations to ensure a positive member experience.Responsibilities include training staff, · member service oversight, · and handling front desk tasks. · ...
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Retail Merchandiser Team Lead
4 weeks ago
Only for registered members DavenportJob summary · We want you to help us shape the future of shopping experiences. · Joining SAS Retail Services means joining a network of teammates serving brands across countries. · ...
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Team Lead
1 month ago
Only for registered members Moline Full timeAssist in training and developing staff. Assist in member service oversight making sure all staff provide great customer experience. Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info ...
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Team Lead
3 days ago
Only for registered members Moline Full timeResponsible for assisting in the oversight of gym operations to ensure positive member experience. · Assist with team member management and provide backup support to Club Manager as needed. · ...
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Retail Merchandiser Team Lead
4 weeks ago
Only for registered members Davenport, IAWe want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of teammates serving bra ...
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Deskside Support Team Lead
2 weeks ago
Only for registered members Davenport, IAPomeroy IT Solutions & Services is seeking to fill a Deskside Support Team Lead in our Davenport, IA location. · This position is a Full Time Benefited position. · Benefits include Medical, Dental, Vision, Paid Time Off · ...
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Team Lead
3 weeks ago
Only for registered members Moline Full time $15 - $17 (USD)Responsible for assisting in the oversight of gym operations to ensure positive member experience. · ...
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Pharmacy Operations Team Lead
1 month ago
Only for registered members Davenport $23.50 - $36.50 (USD)Pharmacy associates focus on the needs of our customers as they entrust us with their prescriptions and health needs. They are responsible for inputting and processing prescriptions, supporting patients with product information, and providing customer service in our store pharmac ...
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Patient Access Team Lead
3 days ago
Only for registered members Rock Island $15.87 - $23.81 (USD)The Patient Access Team Lead provides leadership and oversight of patient access operations, including registration, scheduling, and insurance verification, to ensure efficient workflows and compliance with organizational policies. · This role mentors and supports staff through t ...
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Patient Access Team Lead
1 week ago
Only for registered members Rock Island $17 - $23.81 (USD)The Patient Access Team Lead provides leadership and oversight of patient access operations, including registration, scheduling, and insurance verification to ensure efficient workflows and compliance with organizational policies. · ...
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Campus Store Team Lead
1 month ago
Only for registered members Davenport, IAThe Campus Store Team Lead serves customers in every aspect and maintains store stock and appearance. · ...
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Retail Stocking Team Lead
3 weeks ago
Only for registered members Moline Part timeWe are seeking a Part Time Retail Stocking Team Lead to join our Burlington Back of House/Receiving team. The ideal candidate will have strong leadership skills, an interest in retail and the ability to thrive in a fast-paced environment. ...
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Production Team Lead
3 weeks ago
Only for registered members Bettendorf, IAAt Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. · High school diploma/GED or three years of experience with production equipment or six months as a Amcor Machine Operator ...
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Team Lead
1 month ago
Only for registered members Clinton Full timeResponsible for assisting in the oversight of gym operations to ensure positive member experience. · Assist in training and developing staff. · Assist in member service oversight making sure all staff provide great customer experience. · ...
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AP Team Lead
1 week ago
Only for registered members Geneseo $20 - $33 (USD)+Job summary · The AP Team Lead will oversee daily operations of the store's accounting department. · +ResponsibilitiesOversight of daily operations of the store's accounting department. · ...
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Skilled Trades Team Lead
1 week ago
Only for registered members MuscatineWe are looking for a Skilled Trades Team Lead to join our HNI Workplace Furnishings team in Muscatine, IA. · HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live,work,and gather.To lead day-to-day shop floor activ ...
Team Lead - Davenport - Pomeroy Technologies
Description
A Desktop Support Team Lead supervises daily IT desktop operations, acting as the primary escalation point for complex technical issues, managing Service Level Agreements (SLAs), and mentoring staff. They oversee hardware/software deployment, handle ticket queue management, and ensure high-quality customer support. Key responsibilities include workload balancing, creating technical documentation, and reporting on performance metrics.
Key Responsibilities and Duties:
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Team Lead
Full time Only for registered members Davenport
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Team Lead
Only for registered members Davenport, IA
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Team Lead
Only for registered members Davenport
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Team Lead
Full time Only for registered members Davenport
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Team Lead
Only for registered members Moline, IL
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Team Lead
Only for registered members Moline
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Retail Merchandiser Team Lead
Only for registered members Davenport
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Team Lead
Full time Only for registered members Moline
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Team Lead
Full time Only for registered members Moline
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Retail Merchandiser Team Lead
Only for registered members Davenport, IA
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Deskside Support Team Lead
Only for registered members Davenport, IA
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Team Lead
Full time Only for registered members Moline
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Pharmacy Operations Team Lead
Only for registered members Davenport
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Patient Access Team Lead
Only for registered members Rock Island
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Patient Access Team Lead
Only for registered members Rock Island
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Campus Store Team Lead
Only for registered members Davenport, IA
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Retail Stocking Team Lead
Part time Only for registered members Moline
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Production Team Lead
Only for registered members Bettendorf, IA
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Team Lead
Full time Only for registered members Clinton
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AP Team Lead
Only for registered members Geneseo
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Skilled Trades Team Lead
Only for registered members Muscatine