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- Medical, Dental and Vision Benefits
- Continued Education
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
- Development of Participant's Application Packet. This shall include, but not be limited to, completion of Individualized Service Plans and Plans of Protective Oversight (PPO); meeting with participants to gain an in-depth understanding of their goals; and meeting with significant individuals, as well as agencies, providing services to establish a comprehensive understanding of the participant's need for services.
- Act as the participant's advocate, provide unbiased assistance to the participant with the selection of providers, and where appropriate, assist the participant in locating a place to live in the community.
- Provide each participant a Waiver Contact List, as well as provide a review of this Contact List to assure it is correct, up-to-date and redistributed on an as-needed basis.
- Provide assistance to waiver participants in terms of implementing the plan, as well as revieing its effectiveness.
- Coordination and scheduling of waiver and non-waiver services.
- Maintain consistent and open communication with the RRDS and waiver participants.
- Assure timely implementation of the approved service plan.
- During the first 6 months, conduct face-to-face meetings with the waiver participant monthly at a minimum to monitor health and welfare needs as the participants adjust to the waiver program.
- After 6 months visits with participants must occur every six months at a minimum.
- Maintain case records consistent with all contacts and necessary documentation.
- Maintain a tracking system that monitors all areas of compliance.
- Practice proper safety procedures and always take precautions to ensure their safety and the safety of others.
- Reports all safety hazards or concerns to their supervisor in a timely fashion.
- Always maintains a high degree of confidentiality due to access to sensitive information.
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
- Follows all Medicare, Medicaid, and HIPAA regulations and requirements
- Abides by all regulations, policies, procedures and standards
- Performs other duties as assigned
- Maintains positive internal and external customer service relationships
- Maintains open lines of communication
- Plans and organizes work effectively and ensures its completion
- Meets all productivity requirements
- Demonstrates team behavior and promotes a team-oriented environment
- Actively participates in continuous quality improvement
- Represents the organization professionally at all times
- BA with 3 years experience or MSW with 1 year experience.
- Excellent oral and written communication skills
- Ability to multi-task under tight deadlines
- Strong communication skills and interpersonal skills
- Valid driver's license and proof of insurance is required
NHTD Service Coordinator - Richmond Hill, United States - Ambercare
Description
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