Warehouse Associate - Charlotte - SRS Building Products - Charlotte

Description

Position Purpose:

The purpose of the Warehouse role at SRS Building Products is to manage the receiving, stocking, and distribution of materials, equipment, and products within the warehouse and branch settings to effectively serve our business customers. This position requires a commitment to providing exemplary customer service through proficient communication, organizational, and time management skills, ensuring accuracy in inventory handling and adherence to safety protocols at all stages of the process. By fostering a collaborative, "team-first" environment, the role contributes to maintaining the operational efficiency and excellence that drive our commitment to quality service and customer satisfaction.

Key Responsibilities:

Efficiently receive, count, verify, and manually unload incoming orders and shipments, ensuring all materials are accurately logged and stored in compliance with company standards.

Execute accurate and timely loading of outgoing orders onto trucks and customer vehicles, guaranteeing correct product handling, documentation, and adherence to delivery schedules.

Maintain an organized and clean warehouse environment, including general yard and office maintenance, while upholding workplace safety and operational excellence.

Manage inventory effectively by distributing materials to designated storage areas, conducting regular stock rotations, and reporting any discrepancies or damaged products for timely resolution.

Provide exceptional customer service by leveraging comprehensive knowledge of company products and services, facilitating clear communication with customers and team members to enhance overall satisfaction.

Collaborate with team members to foster a cooperative and productive work environment, embodying the company's "team-first" attitude and contributing to a culture of mutual success.

Utilize organizational and time management skills to prioritize and complete tasks efficiently, consistently meeting deadlines and contributing to the overall productivity of the warehouse operations.

Operate forklifts and other material handling equipment safely and proficiently, following all operational guidelines to support seamless warehouse logistics and distribution functions.

Direct Manager Direct Reports:

The Warehouse Associate reports directly to the Operations Manager, Assistant Branch Manager or Branch Manager.

This position does not have any direct reports.

Travel Requirements:

This position does not require any travel as all duties are performed within the warehouse and branch locations.

Physical Requirements:

This role combines physical and office tasks in a warehouse. Responsibilities include lifting/moving up to 100 lbs, climbing ladders, and working in confined spaces. Expect exposure to loud equipment, extreme weather, and airborne particles. Reasonable accommodations are available for individuals with disabilities to ensure a safe and efficient work environment.

Working Conditions:

This on-site warehouse role at SRS Building Products involves hands-on material handling and inventory management in a dynamic, fast-paced environment. Associates manage logistical tasks under tight deadlines while adhering to safety standards. Flexibility for extended hours during peak seasons is required. The warehouse promotes teamwork and efficiency, fostering a collaborative atmosphere for seamless product distribution.

Minimum Qualifications:

Education: High School diploma or equivalent.

Physical Capabilities: Lift/move up to 100 lbs, climb ladders, work in confined spaces, extreme weather, high noise, and near hazardous materials.

Technical Proficiencies: Basic computer skills (Microsoft Office) and math for inventory counts.

Skills and Abilities:
Excellent English communication (verbal/written)
Strong customer service and interpersonal skills
Organizational skills with attention to detail
Effective time management and teamwork
Reliable and safe work practices

Additional Requirements:
Valid driver's license and reliable transportation
Authorization to work in the U.S. without sponsorship
Pass background checks and drug test
Forklift experience (certification support available)
Commitment to "Make Money and Have Fun" culture
Availability for Monday-Friday and potential overtime during season

Preferred Qualifications:

Forklift Operator certification.
Experience in high-volume distribution environments.
Proficient with inventory management software and Microsoft Office, especially Excel.
Familiar with industry-specific software applications.
Strong relationships with customers, vendors, and teams.
Proficient in Spanish or another secondary language.
Knowledge of OSHA regulations and warehouse safety.
Conducted safety audits and training sessions.
Demonstrated leadership and mentoring abilities.
Adaptable to changing environments and challenges.
Resilient under pressure with a professional approach.

Note:
The aforementioned qualifications are highly advantageous and reflect the skills and experiences that align with SRS Building Products' commitment to excellence in operations and customer satisfaction. Candidates with these attributes will contribute significantly to the team dynamics and operational success within the Warehouse.

Minimum Education:

High School diploma or equivalent.

Certifications:

Forklift Operator Certification: Preferred for candidates with experience or willingness to achieve certification within a designated timeframe.
Valid Driver's License: Required for operational readiness and transport facilitation.

Competencies:

Clear and concise communication with customers and team members to ensure quality service and operational efficiency.
Accurate verification, counting, and tracking of inventory and shipments to prevent discrepancies.
Proficient in managing multiple tasks and priorities, ensuring timely loading/unloading and adherence to schedules.
Strong focus on exceptional customer service and maintaining positive relationships.
Maintaining neatness and orderliness in the warehouse to support operational processes.
Skilled in operating forklifts and using basic computer systems, including Microsoft Office.
Competent in addressing challenges, including basic mathematical problem-solving and adapting to warehouse conditions.
Effective teamwork and contribution to shared goals.

Job Location:

SRS Building Products - Charlotte5406 Old Pineville Road Ste 150 Charlotte, NC 28217As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: , or by email to: with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

 
 

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.

Benefits

• Competitive salaries for all team members paid weekly
• 401(k) Retirement Plan with company matching
• Employee Stock Purchase Program
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
• Paid Parental Leave, Adoption Assistance Program
• Medical, Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance and Short-Term Disability
• Additional Life Insurance and Long-Term Disability also offered
• Mental, Physical and Emotional Well-Being Programs for Employees and Families
• Wellness Program and Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program