Senior Business Process Owner - St Louis - beBeeItsm

    beBeeItsm
    beBeeItsm St Louis

    3 days ago

    Job title: Senior ITSM Analyst

    Description

    Job Overview

    This is a unique opportunity to serve as the strategic owner of IT Service Management (ITSM) processes, leading enterprise-wide modernization of service delivery and digital service management. The role will focus on driving key initiatives such as mobile application rollouts, service catalog redesigns, and digital portfolio enhancements while ensuring alignment between ITSM practices and business objectives.

    The ideal candidate will have 10+ years of experience in IT Service Management with strong hands-on exposure to platforms like ServiceNow or Jira. They should also possess demonstrated leadership skills in process ownership and service delivery transformation initiatives.


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