Part Time - San Bernardino
5 days ago
Job summary
Provides SMART customer service at all times through the daily execution of Lowe's OutletsListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding all stock special order merchandise feature benefits application and warranty information related to Lowe's Outlet programs Provides prompt support to all checkout functions call buttons departmental pages or requests for assistance Writes customer contracts and invoices for equipment rental Cross-functionally trains in other areas of the Outlet to help deliver the best customer service Generates leads for Project Specialist Exterior PSE programs by actively engaging customers in their project needs In-stock Uses store systems to prioritize loads print pricing labels and look up items or item numbers for price and inventory information Down stocks merchandise by looking for empty areas on shelves replenishing supplies Prepares merchandise in department of responsibility based on customer requirements specifications Clean Safe Stores Monitors merchandise entering leaving the store entrances exits assists
customers associates who trigger alarm Detects common signs of shoplifting theft other security risks promptly communicates them management Asset Protection Ensures compliance with housekeeping standards programs maintain cleanliness organization store working areas Maintains safe secure work environment conducting daily safety reviews noting hazards keeping aisles clear securing doors gates Adheres safety requirements relevant regular job duties top stock reinstalling cables use aisle blockers tether line power equipment spotters devices Operates equipment role department depending Zebra phone telephone paging system iPhone copiers fax machines computers CCTV surveillance system pallet jacks electric lifts compacter baler Assists Pro Pro+ Plus Card members find product walking correct aisle bay Loads product aisle vehicles faster shopping experience Understands Pro Loyalty Credit MSH Volume Savings Delivery Programs uses SMART phone sales terminal enroll enroll into beneficial programs Processes walk email orders calls vendors verify availability cost as needed Additional responsibilities specific Outlet Department Helps positive shopping experience neatly displaying accurate pricing signage Uses cash register process transactions company guidelines Delivers excellent during checkout ensures satisfied encouraged return Completes freight merchandising fulfillments physically moves delivered schedules shipments checks quality accuracy orders Processes returns Distribution Centers appropriately disposes/returns Inspects interior exterior area needed Keeps staff safe walks store check leaks spills unsafe displays fixes equipment facilities performs preventative maintenance
Job description
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