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Patient Services Rep Ii-behavior and Development
2 weeks ago
Nemours Wilmington, United StatesNemours is seeking a PSR II for our Behavior and Development team in Wilmington, DE. · **Primary Functions**: · Greets families according to Nemours Standards of Behavior and AIDET. Check in/out patients for scheduled appointments, collects accurate demographic/verify insurance i ...
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Behavior and Development, Testing Support Clerk
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Behavioral Health Clinician II
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Behavioral Health Clinician II
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Behavioral Health Clinician II
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Behavioral Safety Assistant II
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NET Developer II
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Behavior Technician Ii
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Application Developer II
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Salesforce Developer II
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NET Developer II
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Sr Developer II
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Neuropath Healthcare Solutions Cherry Hill, United StatesWe're building a stronger infrastructure through technology · Neuropath Healthcare Solutions is passionate about Healthcare and Technology As the parent company of Neuropath Behavioral Healthcare. We integrate the mobile healthcare experience, with innovative, technology-driven, ...
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Behavioral Safety Assistant Ii
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Penn Medicine West Chester, United States**Description** · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration w ...
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BI Application Developer II
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Scala Developer II
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Youth Care Specialist I-III
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Care Coordinator-MSW Bilingual
2 weeks ago
Nemours Wilmington, United States OTHERI. Primary Function · The Social Work Care Coordinator works within the context of a primary care medical home, from a team approach, and in continuous partnership with families and physicians to promote: timely access to needed care, comprehension and continuity of care, and th ...
Patient Services Rep II-Behavior and development - Wilmington, United States - Nemours Children's Health
Description
Job DescriptionNemours is seeking a PSR II for our Behavior and Development team in Wilmington, DEPrimary Functions:
Greets families according to Nemours Standards of Behavior and AIDET.
Check in/out patients for scheduled appointments, collects accurate demographic/verify insurance information, accurately document the system, schedules the appointment, Make outbound scheduling/appointment confirmation calls, review copay and account balances, collect funds as needed, complete administrative work as assigned.
Essential Functions:
Greets families according to Nemours Standards of Behavior and AIDET Accurately load/update patient demographics adhering to system warnings Accurately schedules patients and creates/completes referral shells according to Scheduling Reliable Method Submit electronic referral requests at time of scheduling Obtain/understand insurance information provided by callers and accurately load insurance into EPIC Understand how to read electronic response history to enter/update insurance changes in EPIC, i.e.
co pays, capitation agreements, PPO plan vs. HMO plan, coverage effective dates etc. Informs patients about current initiatives, i.e. online scheduling, evening clinics Reviews essential patient appointment information, i.e.location of appt, NPO, bring all meds to appt., prep information Process requests for prescription refills Documents DAR notes were applicable Confirms referral requirements with caller Participate in daily huddles.
Manages the CCR template exceptions work which includes cancelling, rescheduling and blocking provider templates as requested via the CCR ticket process.
Manages the internal and external referral work queues. Manages the PCP ticket requests to verify and update PCP information for EPIC. Processes and completed incoming eReferral external physicians requests for appointment scheduling. Processes incoming staff messages by supporting the MyNemours website and the Access Center team.Works according to the Standard Reliable Method Offers process improvements opportunities via the daily huddle Completes mandatory in-service training yearly which includes but not limited to safety, infection control, HIPAA, corporate compliance, and bioterrorism Assist with making discharge follow up callsJob requirements: *High School diploma or equivalent6 months to 1 year of minimum medical experience*Computer/typing skills required*Clerical experience in a physician's office preferred; EPIC experience preferredHours Mon-Thu 10:30am-7:00pm and Friday 9:00am-5:30pmAbout UsAs one of the nation's premier pediatric health care systems, we've made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions.
It's a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.
Equity, diversity, and inclusion guide our growth and strategy.We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment.
All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve.Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply.
Please click here to review Nemours Anti-Racism Statement ). To learn more about Nemours and our commitment to treat every child as if they were our own, visit us at
